Report an incident
What is an information security breach?
An information security breach is an unexpected incident that leads to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, University information. It could be caused by loss/theft, insufficient control over access, equipment failure, human error, environmental causes such as fire, a hacking attack or deception.
- Sensitive personal data being made publicly available on a website
- Student contact details and financial details being accidentally emailed to inappropriate recipients
- Loss of an unencrypted memory stick containing University information
- Paper copies of meeting papers being left unattended in a public place
Why is it important to act quickly?
An information security breach could have many serious consequences, such as causing harm to individuals, damaging the University's competitive advantage and reputation and losing the trust of our students, staff, donors and other stakeholders and could potentially lead to a fine or an order to cease processing personal data from the Information Commissioner.
You must report a breach (or a suspected breach) immediately, whether involving hard copy or electronic information. This applies whether you are on-campus or off-campus, including abroad. In the first instance please notify in person or by telephone:
Tel: (0191) 33 46106
If unavailable, please notify either of the following staff in person or by telephone:
Tel: (0191) 33 46152
Please do not report a breach only by email as the member of staff may be out of the office.