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Durham University

Immigration

Report & replace a lost or stolen BRP

If your Biometric Residence Permit (BRP) has been lost or stolen, follow the instructions below:

Report your BRP as lost or stolen

1. Contact the nearest Police station (preferably in the area it was lost or stolen - either if you are in the UK or overseas) and get a Police report and reference number from them.

If your BRP was lost or stolen in the UK:

1. Order a replacement BRP (card) online from the UKVI website

If your BRP was lost or stolen outside the UK

1. Apply for a 'replacement BRP visa' which allows you a single entry to the UK

And once you have returned to the UK:

2. Order a replacement BRP (card) online from the UKVI website

Please note: If your passport has also been lost or stolen you must replace your passport before you apply for a replacement BRP visa to travel to the UK.

Leaving the UK without a BRP (card)

If you are planning to travel outside the UK, we would advise that, wherever possible, you order a replacement BRP (card) before you travel (see above).

If you do not have enough time to get a replacement BRP (card) before you travel and you cannot re-arrange your plans, you can still leave the UK without it one. However, you must then apply for a 'replacement BRP visa' (see above) in the country you are visiting, before you return to the UK. This could take some time and you will be charged a fee.

Once you have returned to the UK you should then apply for a replacement BRP (card) within one month.

Applying for a replacement BRP (card)

From December 2018 there are two ways to apply for a replacement BRP:

Standard Service

The application fee is £75.20 and this service will give you a decision within 8 weeks of registering your biometric details at one of the 6 service centres in the UK (Glasgow being the easiest to get to from Durham).

You can book an appointment at a service centre during your application and this has no extra charge. However, if convenient appointments are not available, you can choose to register your biometric details at an enhanced service centre more locally for an additional fee (from £55). Newcastle Central Library is the nearest enhanced service centre. You can also book this appoinment during your application, however, it will still take up to 8 weeks to get a decision.

Once you receive a decision, you should receive your replacement BRP by post up to 10 working days later.

Super Priority Service

The service costs £685.20 and will give you a decision one working day after registering your biometric details at one of the 6 service centres in the UK (Glasgow being the easiest to get to from Durham).

You can book an appointment at a service point during your application and this has no extra charge. However, if convenient appointments are not available, you can choose to register your biometric details at an enhanced service centre more locally for an additional fee (from £55). Newcastle Central Library is the nearest enhanced service centre. This can also be booked during your application.

Once you receive a decision, you should receive your replacement BRP by post up to 10 working days later.

Once you have your new BRP

Once you have received your new BRP you should bring it together with your passport to the Student Immigration Service.

You should also contact the Police within 7 days to update your Police Registration (if required).

Further advice

The UK Council for International Student Affairs (UKCISA) website also provides information

The University of Durham makes every effort to ensure that the information published on this page is accurate. However, the University cannot guarantee the information may not be altered owing to circumstances beyond the University’s reasonable control. Such circumstances include (but are not limited to) change in Government policy, or change of law. Any changes will be incorporated into the University’s website as early as possible.