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Durham University

Governance and Executive Support

Appeals Process

If you are dissatisfied with the University’s response to your Stage two complaint you may make an appeal asking the University to review its decision internally. To do this please write to:

Third Party Appeals
Governance Support Services
Palatine Centre
Stockton Road
Durham
DH1 3LE
Email: thirdparty.complaints@durham.ac.uk

Please state the grounds on which you wish appeal the decision and enclose any other information that may be useful in considering the matter further. Appeals will normally only permitted where additional, materially relevant information is supplied that was not available when the complaint was made.

Where an appeal is granted, it will normally be considered by a senior member of the University who has had no prior involvement in the fomal investigation.