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Durham University Service for Students with Disabilities

Disability Support

Welcome to Durham University's Disability Support Service. This website is currently being updated and a more comprehensive version will be launched in 2014.

What we do

Our aim is to offer support to students across the university who have:

  • a recognised disability
  • a specific learning difference (SpLD)
  • a medical condition
  • a mental health problem

which impacts upon their ability to participate fully in university life.

If you have any queries regarding disability, specific learning differences (SpLDs), mental health problems, medical conditions or any other issues, and you are a prospective student, a current student or a member of university staff we actively encourage you to contact our specialist team. Our friendly advisers are willing to discuss, in confidence, any concerns you may have.


Contact Us 

Durham University, Disability Support, The Palatine Centre, Stockton Road, Durham DH1 3LE Telephone: +44(0) 191 334 8115


Fax: +44(0) 191 334 8113

Mobile (Text message only): +44(0) 789 504 2483 


Durham University, Disability Support, Queen's Campus Stockton, University Boulevard, Thornaby, Stockton-on-Tees TS17 6BH

Telephone: +44(0)191 334 8115


Fax: +44(0) 191 334 8113

Mobile (Text message only): +44(0) 789 504 2483


Opening Hours and Appointments

  • Appointments are available Monday to Friday, excluding Public Holidays.
  • Opening hours are 9am to 5pm.
  • The office is open all year round, not just during term time.
  • Appointments usually take 45 minutes.
  • During term times, we offer late night appointments on a Monday evening. These short, quick query appointments are available between 5pm and 7pm.
  • Monday to Thursday we offer a drop-in service between 10am and 4pm. During these times you can call in to the office and wait to be seen by the Duty Adviser.
  • As demand for appointments is high, we politely request you notify us if you cannot attend your appointment. This means we will be able to offer your appointment to others. 


Disabled Students' Allowances (DSAs)

The majority of disabled students in higher education are eligible to apply for UK Disabled Students' Allowances (DSAs). This is a package of funded support which complements any university based support received.

The Open University provides a useful video demonstrating how to apply for DSAs.

Further guidance is available on the government's website.