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Durham University

Internal Communications
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Cancel your unwanted study space booking

(29 January 2021)

Over 25% of bookings for our study spaces have been wasted since the beginning of the year by people not showing up for their booked timeslot. That’s over a quarter of bookings. And we know that there are often good reasons for this – unforeseen circumstances, illness, personal issues, etc. - we know that sometimes, these things happen. But you can cancel your booking to allow others to make use of it – we need you to do this to let other students use unwanted study space timeslots. Simply go to the ‘My Bookings’ tab on the Space Bookings app and cancel your booking.

To support our users requiring study spaces, we will be introducing penalties to those who regularly do not use their booked slot. 

If you ever need any help in cancelling a booking; or have genuine reason for not attending your booking, please email

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