We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Durham University

Internal Communications
  • Need to know

    Need to know
  • Latest news

    Latest news
  • Events and Activities

    Events and Activities

Replacement of the University's perimeter firewall solution

(4 September 2020)

CIS will be replacing the University's perimeter firewall solution during the evenings of the 15, 16 and 17 September. This upgrade is essential to replace the legacy solution and to improve the cybersecurity of the University. The work will take place between 7pm and 10pm each evening, and there will be some disruption to service during each period.

To minimise disruption services will be migrated in 3 discreet groups and will be limited to internet-based traffic.

Tuesday 15 September - Electronic point of sale systems will have a short outage at 7pm. Student PC's in classrooms, and public spaces, including the library, will lose internet connectivity for a short period. Students using their own computers will not be affected.

Wednesday 16 September - Access to the network via MDS Remote and Access VPN will be restricted during this change window, access to email and Office 365 will not be affected. 

Corporate websites will be unavailable for a short period.

Guest internet access will also be unavailable.

Thursday 17 September - Telephony will be unavailable for a short period as will building management systems. Access to systems from staff computers will be limited as will access to WiFi for students own computers and devices.

Individual outages are expected to last no more than 30 minutes; however, different systems will be unavailable at various times during the change windows.

CIS will be contacting individual departments where specific remediation work is required to further minimise any disruption.

Get in touch