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Durham University

Internal Communications
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CIS planned maintenance of multiple services

(31 July 2020)

CIS will be carrying out maintenance work on our new storage platforms between 7am on Monday 3 August and 8.30pm on Thursday 6 August. We do not expect disruption to services, but due to the nature of the maintenance key services should be considered at risk during the maintenance window.

The following key services should be considered at risk during the maintenance window:

• University web services

• Content Management System (CMS)

• duo

• Banner (student records system)

• Web publishing

• Community.dur.ac.uk

• File storage (J and S: drives)

• Storage: Shared Research Storage (SRS)

• Storage: Personal Research Storage (PRS)

Updates to this information will be posted on our Service Status pages This work is part of the Big 3 Network project to migrate all services over to our new network core and we are minimising the amount of work we carry out during working hours to reduce the risk to services. This work has been timed to avoid business critical periods as far as possible.

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