Enquiries contact information
(2 August 2019)
Our centralised Enquiries Team now has an integrated enquiries web form. When referring people to the Enquiries Team, please direct them to this form. Please make them aware the web form will get them a quicker response than emailing firstname.lastname@example.org or calling 0191 334 1000.
The Enquiries Team is regularly having to deal with up to 3,000 emails and telephone calls each week. By completing the web form, enquirers will get a much quicker response, and the team will be able to get through a greater volume of enquiries.