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Sodexo My Durham Benefits Portal

(15 February 2019)

We are pleased to note that following approval from UEC, the My Durham staff benefits portal has been relaunched on Sodexo’s new platform. As this is a new portal, all eligible staff will need to register or re-register in order to take advantage of the benefits on offer. Please email if you wish to register - you will need to provide your first name, last name and preferred email address. The Reward Team will provide this information to Sodexo and you should then be able to log on to the portal within 3-5 working days. 

Since Sodexo’s data breach last year, the University have been in ongoing discussions with Sodexo, and CIS and the Information Governance Unit have evaluated their security measures in place around the new platform using normal University security assessment processes. We have been reassured that additional controls have been put in place, although it is important to note that Sodexo are a third party supplier and as with any systems, it is not possible to guarantee that there will be no future issues. 

The new portal will have a range of improvements including:

  • A new look and feel
  • Easier access and more user friendly
  • Instant e-vouchers
  • A greater choice of cashback vouchers

Please note that Sodexo will be turning off the telephone ordering system which some colleagues have been using following this launch. 

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