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Increase in spam emails - please be vigilant

(20 October 2016)

CIS is aware of a recent increase in spam emails. In response to this we are accelerating our plans to improve the University’s spam filtering and within the next fortnight will implement changes to further reduce the number of spam emails received. Please continue to be vigilant when opening emails and attachments. If you receive an email that you believe to be suspicious, do not click on links within the email or open any attachments. Forward the email to phishing@durham.ac.uk and then delete it. Read on for a reminder about how to spot malicious emails.

 Some common things to indicate you may have a malicious email:

  • The sender's address doesn't fit what you'd expect (e.g. bob.smith@bitsmasher.dur.ac.com)
  • The content is different to the subject line
  • The email asks you to supply personal and/or financial details by either replying to the email itself or clicking on a link in the email.
  • The email indicates that if you don't respond something bad will happen (e.g. your account will be suspended, you will lose money, etc.)
  • It contains an attachment you weren't expecting or an attachment from a stranger asking you to check it
  • It offers you free money (grants/bursaries/awards/bequests/free loans).

Look out for an update on the changes we’re implementing, and anything you need to know about it, by subscribing to our IT service status updates here: www.durham.ac.uk/cis/servicestatus/ or by following us on Twitter or Instagram @durhamuni_cis

Have something to include?

Please liaise with the designated contact for your department or college. For further guidance, email dialogue@durham.ac.uk