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Durham University

Colleges and Student Experience Division


College Accommodation:

The booking period for retrieval of student belongings has now closed. Please contact or contact your College directly, if you have any queries relating to belongings left in College accommodation.

Related FAQs can be found on this webpage.

Private Accommodation:

Students currently living outside of Durham who are planning on returning to Durham, in order to clear belongings from private accommodation, are strongly advised to do so with government advice, and to ensure that their return to their student accommodation considers the safety and wellbeing of both themselves and their neighbours here in Durham, ensuring that social distancing is implemented as far as possible. If your private accommodation provider or landlord has asked you to collect your possessions but you do not believe that it is safe to do so, please contact the SU Advice Service for information and advice.

FAQs relating to private accommodation can be found here.

  • I have a question about my privately-rented accommodation; who should I contact? // I have a problem with my landlord; who can I speak to?

The Durham Students' Union are able to provide advice relating to privately-rented accommodation. More information can be found on their Advice Centre webpages.

The latest University statement with advice for students living in privately-rented accommodation can be found here.

  • I have a question about my College accommodation fees // I have a question about my College accommodation generally.

The University's statement regarding College accommodation can be found here.

You can contact your College directly to communicate any specific queries about your accommodation.

  • I wish to leave my student accommodation and return to my family home. What is the latest update from the University?

The government's advice is now that students remaining at university in England can now move back to their family home if they wish to do so. If you do decide to leave your accommodation in Durham, please take your personal belongings with you and continue to follow relevant government guidance on social distancing. Do not leave your accommodation if you or anyone in your household has symptoms of Covid-19.

  • When I come to Durham, can I drop off my library books at the same time? If so, where do I take them?

The University Library has information relating to the return of library books on their webpage here.