Service Desk:

• IT Service Desk, itservicedesk@durham.ac.uk
• Queens Campus Service Desk, itservicedesk@durham.ac.uk
• Classroom/Course Bookings

Chief Information Officer:

• Mr Geoff Kendall-smith, Interim Chief Information Officer, geoff.kendall-smith@durham.ac.uk

Departmental Administration:

• Miss Paula Nesbitt, Administrative Officer and PA to CIO, paula.nesbitt@durham.ac.uk
• Absence Reporting Line, it.office@durham.ac.uk

Transition:

• Mr Andy Nixon, Transition Manager, andy.nixon@durham.ac.uk

Operations:

• Dr Cris Bloomfield, Director of Operations, crispin.bloomfield@durham.ac.uk

Operations: Audio Visual Team:

• Mr Chris Pearson, IT Specialist (AV), chris.pearson@durham.ac.uk
• Mr Jonathan Dye, IT Field Team Analyst, jonathan.dye@durham.ac.uk
• Mr Allan Forster, IT Analyst (AV), allan.forster@durham.ac.uk
• Mr John Grannan, Lecture Capture Project Manager, john.k.grannan@durham.ac.uk
• Mrs Kylie Kendrick, IT Field Team Analyst (seconded), k.a.kendrick@durham.ac.uk
• Mr Edward Kielb, Technical Specialist (AV), edward.kielb@durham.ac.uk
• Mr Richard Lee, Technical Specialist AV (Projects), richard.lee@durham.ac.uk
• Mr Andy Talbot, IS Specialist AV, andy.talbot@durham.ac.uk
• Mr Daniel Tate, IT Analyst (Lecture Capture) - seconded, daniel.tate@durham.ac.uk

Operations: HPC:

• Dr Henk Slim, Technical Lead (HPC), h.a.slim@durham.ac.uk

Operations: Infrastructure:

• Mr Andrew Walley, Head of Infrastructure, andrew.walley@durham.ac.uk

Operations: Linux:

• Mr David Leggett, Technical Analyst (HPC), Contact David Leggett
• Mr David Pearson, Linux Team Lead, Contact David Pearson
• Dr Michael Young, Technical Specialist, m.a.young@durham.ac.uk
• Mr Jonathan Gowar, Technical Analyst Linux/Unix, jonathan.r.gowar@durham.ac.uk
• Mr Stefan Durubala, Technical Analyst (Linux/Unix) Student Placement, stefan.a.durubala@durham.ac.uk
• Mr Aqeeb Hussain, Technical Analyst (Linux/Unix) Student Placement, aqeeb.r.hussain@durham.ac.uk

Operations: Network:

• Mr Glen Mallows, Infrastructure Specialist and Network Team Lead, glen.mallows@durham.ac.uk
• Mr Nuaim Ahmed, Infrastructure Installation Manager, nuaim.ahmed@durham.ac.uk
• Mr John Callard, Infrastructure Specialist (Network), john.callard@durham.ac.uk
• Mr James Forster, Infrastructure Specialist (Network), james.forster@durham.ac.uk
• Mr Karl Hamlyn, Infrastructure Specialist (Network), karl.hamlyn@durham.ac.uk
• Mr Paul Harris, Infrastructure Specialist (Network), paul.harris@durham.ac.uk
• Mr Dylan Kuhlmann, Technical Analyst, p.d.kuhlmann@durham.ac.uk
• Mr Nuwan Nalinda, Infrastructure Specialist (Network), nuwan.nalinda@durham.ac.uk
• Mr David Paynter, Infrastructure Specialist (Network), david.paynter@durham.ac.uk
• Mr Robert Ramsay, Infrastructure Specialist (Network), robert.ramsay@durham.ac.uk
• Mr Andrew Rennison, Technical Analyst (Network), andrew.rennison@durham.ac.uk
• Mr Roy Stoves, Technical Analyst (Network), roy.stoves@durham.ac.uk
• Mr Jack Strangward, Firewall Specialist (Seconded), Contact Jack Strangward

Operations: Service Desk:

• Mr Andrew Scott, Service Desk Manager, andrew.scott@durham.ac.uk
• Mrs Jane Ball, Service Desk Team Lead, j.m.ball@durham.ac.uk
• Miss Fiona Buchanan, Service Desk Administration Analyst, s.f.buchanan@durham.ac.uk
• Mr Michael Burn, Service Desk Technical Analyst, Contact Michael Burn
• Mr Josh Craggs, Modern Apprentice, joshua.a.craggs@durham.ac.uk
• Mr Ryan Drane, Service Desk Technical Analyst , Contact Ryan Drane
• Mr Rhys Graham, Service Desk Technical Analyst, rhys.p.graham@durham.ac.uk
• Mr Nathan Haigh, Trainee IT Technician - Modern Apprentice, nathan.m.haigh@durham.ac.uk
• Mr Chris Jones, Service Desk & Library E-Collections Analyst, Contact Chris Jones
• Mr Charles King, Modern Apprentice, Contact Charles King
• Mr Nathan Lavery, Service Desk Technical Analyst, nathan.r.lavery@durham.ac.uk
• Mr Dale Lawson, Modern Apprentice, dale.a.lawson@durham.ac.uk
• Mr Graham Peaden, Service Desk Technical Analyst, graham.peaden@durham.ac.uk
• Mr James Steel, Service Desk Technical Analyst, james.a.steel@durham.ac.uk

Operations: Technical Service Delivery:

• Mr Peter Chrichard, Technical Service, p.j.chrichard@durham.ac.uk
• Mr David Morgan, Technical Service, david.morgan@durham.ac.uk
• Mr Jason Scotney, Technical Service, jason.scotney@durham.ac.uk

Operations: Windows:

• Mr Barry Simpson, Team Lead, b.m.simpson@durham.ac.uk
• Mr Andrew Crowe, Technical Specialist , Contact Andrew Crowe
• Mr Gareth Lord, Technical Specialist (Desktop Environment), gareth.lord@durham.ac.uk
• Mr Mike Marston, Technical Specialist, m.j.marston@durham.ac.uk
• Mr Craig Churchward, Technical Specialist (Converged Infastructure), c.p.churchward@durham.ac.uk
• Mr Andy Coffey, Technical Specialist (Private Cloud and Automation)
• Mr Michael Coxon, Technical Lead (Windows Desktops), Contact Michael Coxon
• Mr Jake Lucas, Technical Analyst (Windows), jake.lucas@durham.ac.uk
• Mr Jack Ross, Desktop Asset Analyst, jack.d.ross@durham.ac.uk

Operations: Field Teams:

• Mr Alister Robson, Field Team Area Manager , alister.robson@durham.ac.uk

Operations: DUBS:

• Mr Simon Baker, IT Field Team Lead, simon.baker@durham.ac.uk
• Mr Campbell Christie, IT Field Team Analyst, campbell.christie@durham.ac.uk
• Mr Graeme Spence, IT Field Team Analyst (seconded), graeme.spence@durham.ac.uk

Operations: Elvet Riverside:

• Mr Ashley Holmes, IT Field Team Lead
• Mr Constantino Kapsalis, IT Field Team Analyst, costas.kapsalis@durham.ac.uk
• Mr Kieran Weatherill, IT Field Team Analyst, Contact Kieran Weatherill
• Mr Roger Barrass, IT Field Team Analyst, r.j.barrass@durham.ac.uk

Operations: Queens Campus:

• Mr David Griffiths, IT Field Team Analyst

Operations: Upper Mountjoy:

• Mr Leigh Fodden, IT Field Team Lead, l.s.fodden@durham.ac.uk
• Mr Andrew Hardisty, IT Field Team Analyst, Contact Andrew Hardisty
• Mr Christopher Laws, IT Field Team Analyst, christopher.f.laws@durham.ac.uk

Operations: Lower Mountjoy 1 - PSS and SS&H (based in Library):

• Mr Richard Smith, IT Field Team Lead, richard.smith@durham.ac.uk
• Mr John Chapplow, IT Field Team Analyst, john.chapplow@durham.ac.uk
• Mr Jim Cooper, IT Field Team Analyst, Contact Jim Cooper
• Mr Glen Copeland, IT Field Team Analyst
• Mr Andy Heslop, IT Field Team Analyst, andrew.heslop@durham.ac.uk
• Mr Matthew Jackson, IT Field Team Analyst, matthew.jackson@durham.ac.uk

Operations: Lower Mountjoy 2 - Sciences (based in E214):

• Mr John Turner, IT Field Team Lead, j.m.turner@durham.ac.uk
• Mr Craig Condron, IT Field Team Analyst, Contact Craig Condron
• Mr Jerry Hinson, IT Field Team Analyst, jerry.hinson@durham.ac.uk
• Mr Ian Johnson, IT Field Team Analyst, ian.johnson@durham.ac.uk
• Mr Stephen Nicholson, IT Field Team Analyst, Contact Stephen Nicholson
• Mr Mark Short, IT Field Team Analyst, mark.short@durham.ac.uk
• Mr Ronald Smith, IT Field Team Analyst, r.a.smith@durham.ac.uk
• Mr John Tait, IT Field Team Analyst, john.tait@durham.ac.uk
• Mr John Sadler, IT Field Team Analyst, john.sadler@durham.ac.uk

IS: Information Systems:

• Mr Paul Drummond, Director of Information Systems, Contact Paul Drummond

IS: Reporting and Database Administration:

• Mr Jonathan Convery, Data & Reporting Team Leader, Contact Jonathan Convery
• Mr David Crooks, IS Specialist (DBA), d.j.crooks@durham.ac.uk
• Mr David Dobson, IS Specialist (DBA)
• Mr Rafeik Fazal, Reporting Services Specialist, Contact Rafeik Fazal
• Mr Ben Hodgson, Business Intelligence Designer/Developer, benjamin.k.hodgson@durham.ac.uk
• Mrs Julie McIntyre, Business Intelligence Designer/Developer, julie.mcintyre@durham.ac.uk

IS: Student Lifecycle:

• Mr Michael Rang, IS Manager (Student Systems), michael.rang@durham.ac.uk
• Mr Stephen Applegarth, IS Specialist (Learning Environments), s.g.applegarth@durham.ac.uk
• Mr Tony Blakie, IS Specialist, tony.blakie@durham.ac.uk
• Mrs Joanne Elliott, IS Specialist, joanne.brown@durham.ac.uk
• Mr Frazer Nicholson, IS Specialist (Student Information Systems), frazer.nicholson@durham.ac.uk
• Miss Wendy Rossall, IS Specialist, w.k.rossall@durham.ac.uk
• Mr Stephen Thompson, IS Specialist, stephen.thompson@durham.ac.uk
• Mr Alf Wickens, IS Specialist, a.j.wickens@durham.ac.uk
• Mr Michael Manning, IS Specialist (Student Systems), michael.j.manning@durham.ac.uk

IS: Business/Management Information Systems:

• Mr David McConnachie, IS Manager, i.d.mcconnachie@durham.ac.uk
• Mr Frank Bell, IS Specialist, f.c.bell@durham.ac.uk
• Mr Adrian Betchette, IS Lead, adrian.betchette@durham.ac.uk
• Mr Austen Eagling, IS Specialist, Contact Austen Eagling
• Mr Rashad Mahmood, IS Specialist, rashad.mahmood@durham.ac.uk
• Mr Ian Padwick, IS Specialist (Research), Contact Ian Padwick

IS: Web and Collaboration:

• Mr Alex Whitman, Web Services Team Lead, alex.whitman@durham.ac.uk
• Mr Dennis Bates, IS Specialist (Web Services), dennis.bates@durham.ac.uk
• Mrs Elizabeth Gordon, IS Specialist (Web Services), Contact Elizabeth Gordon
• Mr Chris Morris, IS Specialist (Web Services), c.i.morris@durham.ac.uk
• Mr Tim Packer, IS Specialist (Web Services), t.s.packer@durham.ac.uk
• Mr Andrew Stansfield, Technical Lead (Unified Communication), Contact Andrew Stansfield
• Mr Darren Stephens, IS Specialist (Web Services), Contact Darren Stephens
• Mr Mark Townley, Technical Analyst, mark.townley@durham.ac.uk

Strategy and Change:

• Dr Simon Brownsell, Director of Strategy and Change, simon.brownsell@durham.ac.uk

Strategy and Change: Academic IT Leads:

• Mr Steven Blundell, Academic IT Lead, Arts & Humanities, Colleges, PSS, Contact Steven Blundell
• Miss Claire Henderson, Academic IT Lead (SS&H, Queen's Campus), Contact Claire Henderson

Strategy and Change: Architecture/Security Team:

• Mr Colin Hopkins, Infrastructure Architect, c.t.hopkins@durham.ac.uk
• Mr Mike Costello, Technical Lead (Computer Security)
• Mr Paul Laidler, IS Lead (Data & Applications Architecture), paul.laidler@durham.ac.uk
• Mr Gary Foster, Security Architect, Contact Gary Foster
• Mr David Griffith, Engagement Manager/ Technical Analyst (Core Project), d.e.griffith@durham.ac.uk
• Mr Stefan Hird, Technical Analyst (Security), stefan.a.hird@durham.ac.uk
• Mr Nick Muir, Technical Analyst (Security)
• Mr Ioannis Violitzopoulos, Technical Analyst (Security), ioannis.violitzopoulos@durham.ac.uk

Strategy and Change: Communications:

• Miss Angela Marciano, Communications and Engagement Co-ordinator, Contact Angela Marciano
• Miss Angela Marciano, Communications and Engagement Co-Ordinator, cis.comms@durham.ac.uk

Strategy and Change: Project Management Office:

• Mr James Macura, Senior Project Manager
• Mr Alan Price, Project Manager - Network Field, alan.price@durham.ac.uk
• Mr Stuart Price, Project Manager - Network Core, stuart.price@durham.ac.uk
• Miss Mandy Senior, Project Manager, mandy.senior@durham.ac.uk
• Mr Martin Williams, Senior Project Manager, martin.williams@durham.ac.uk
• Mr Keith Home, Business Analyst, keith.home@durham.ac.uk
• Mrs Judith King, Business Analyst, Contact Judith King
• Mrs Adriana Salazar, Business Analyst, adriana.salazar@durham.ac.uk
• Mr Mark Taylor, Business Analyst, Contact Mark Taylor
• Mrs Janet Forster-Jones, Admissions Project Manager, Contact Janet Forster-Jones
• Mrs Jaqueline Wright, ERP Project Manager, jaqueline.d.wright@durham.ac.uk
• Ms Christine Hill, Project Support Officer, christine.hill@durham.ac.uk

Strategy and Change: Research Data Management:

• Mr Nicholas Syrotiuk, Research Data Manager, nicholas.syrotiuk@durham.ac.uk

Strategy and Change: Service Management:

• Mr Ian Turnbull, Head of Service Management, ian.turnbull@durham.ac.uk
• Mr Michael Atkinson, Service Portfolio Manager, m.r.atkinson@durham.ac.uk
• Miss Lisa Ansbro, Change Manager, lisa.ansbro@durham.ac.uk
• Mr David Gillespie, Problem Manager, Contact David Gillespie
• Mr Bryan Jeffers, Service Asset and Configuration Manager, bryan.jeffers@durham.ac.uk
• Mr David Laing, Test Manager, david.a.laing@durham.ac.uk

Classrooms:

• CG65/66/68
• ER151
• Library Level 4