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Durham University

Computing and Information Services

Service Status

Service status summary

This service status message has been closed.

We are aware of an incident currently affecting CIS Services in All University locations.

Whilst the incident is ongoing, users may experience limited access to service.

We are working to address the issue and restore normal service as quickly as possible. We will be posting updates as they become available. Thank you for your patience.

Further details

There has been a loss of power to one of our key network locations, disrupting a number of services including AppsAnywhere.

Power is now restored and CIS Staff are working on restoring affected services.

Further updates will be provided as services are brough back online.

Latest Update 14:37 9 May 2022

The incident has been resolved. Affected services are restored.

If you encounter issues with these services please contact the IT Service Desk.

We will update with further details as they become available.

Update 08:35 9 May 2022

Hello,

Unfortunately we have seen a number issues have reoccurred this morning following the power loss on 07/05/2022

We are currently investigating issues with the following

Apps Anywhere
Phone calls to various services (including the Service Desk)

Update 14:46 7 May 2022

We have successfully resolved the outstanding issues with AppsAnywhere. This Service is now accessible.

Services are still considered to be at risk at the moment.

Update 12:30 7 May 2022

We continue to investigate the outstanding issues affecting printing and apps anywhere and are working with third parties to restore as quickly as possible

Thank you