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Durham University

Computing and Information Services

Service Status

Service status summary

This service status message has been closed.

Planned Maintenance for multiple services

We will be carrying out planned maintenance work which will affect multiple services between 06:00 4 May 2022 and 08:00 4 May 2022. The affected services will be:

  • Staff wired network
  • CIS Services
  • Eduroam wireless network
  • Staff wireless network (DU Wireless)
  • Student wireless network (DU Student)
  • The Cloud wireless network (TheCloud@Durham)
  • Network

We are carrying out this work to Upgrade hardware. Whilst the work is taking place, users may experience interruptions to service.

We apologise for any inconvenience this may cause and will work to keep any potential disruption to a minimum.

Further details

CIS is carrying out routine maintenance to the John Snow College and South College networks on Wednesday 04 May between 6.00 am and 8.00am. During this maintenance there will be disruptions to all CIS services for periods throughout the work; this includes network services such as Telephony, Wireless and Wired network as well as Internet access at these locations.

You should save your work before the maintenance commences and ensure you are logged out of network and cloud applications to avoid any loss of data.

We apologise for any inconvenience this may cause.

Latest Update 14:17 4 May 2022

The planned work has been completed successfully. Affected services are restored.

If you encounter issues with these services please contact the IT Service Desk.

We will update with further details as they become available.