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Durham University

Computing and Information Services

Service Status

Service status summary

This service status message has been closed.

Planned Maintenance for multiple services

We will be carrying out planned maintenance work which will affect multiple services between 06:00 11 May 2022 and 08:00 11 May 2022. The affected services will be:

  • Staff wired network
  • CIS Services
  • Eduroam wireless network
  • Staff wireless network (DU Wireless)
  • Student wireless network (DU Student)
  • The Cloud wireless network (TheCloud@Durham)
  • Network

We are carrying out this work to Upgrade hardware. Whilst the work is taking place, users may experience interruptions to service.

We apologise for any inconvenience this may cause and will work to keep any potential disruption to a minimum.

Further details

CIS is carrying out routine maintenance to the Institute for Middle Eastern and Islamic Studies and Van Mildert College networks on Thursday 28 April between 6.00 am and 8.00am. During this maintenance there will be disruptions to all CIS services for periods throughout the work; this includes network services such as Telephony, Wireless and Wired network as well as Internet access at these locations.

You should save your work before the maintenance commences and ensure you are logged out of network and cloud applications to avoid any loss of data.

We apologise for any inconvenience this may cause.

Latest Update 09:36 9 May 2022

Further to our previous communication, the planned maintenance has been cancelled and will be rescheduled at a future point.

We apologise for any inconvenience this may cause.

We will update with further details as they become available.

Update 15:41 4 May 2022

Further to our previous communication, the planned maintenance was unable to be completed as scheduled due to resource availability through illness. As such, the planned maintenance has been rescheduled to take place on Wednesday 11 May between 06.00am and 08.00am.

We apologise for any inconvenience this may cause.