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Durham University

Computing and Information Services

Service Status

Service status summary

This service status message has been closed.

We are aware of an incident currently affecting multiple services in All University locations.

The affected services are:

  • Eduroam wireless network
  • Staff wireless network (DU Wireless)
  • Student wireless network (DU Student)
  • The Cloud wireless network (TheCloud@Durham)

Whilst the incident is ongoing, users may experience interruptions to service.

We are working to address the issue and restore normal service as quickly as possible. We will be posting updates as they become available. Thank you for your patience.

Further details


We are currently investigating intermittent issues with the wireless network which is affecting all locations.

We are dealing with this as a high priority and updates are to follow.

Latest Update 12:22 1 March 2022


We are pleased to advise we have successfully resolved the ongoing issues affecting the wireless service.

All users should be able to connect successfully now.

Any further issues should be reported to the IT Service Desk

We will update with further details as they become available.