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Durham University

Computing and Information Services

Service Status

Service status summary

This service status message has been closed.

Planned Maintenance for multiple services

We will be carrying out planned maintenance work which will affect multiple services between 23:00 22 January 2022 and 03:00 23 January 2022. The affected services will be:

  • IT Service Desk
  • Unidesk
  • IT self-service portal

We are carrying out this work to Perform routine maintenance. Whilst the work is taking place, users may experience a loss of service.

We apologise for any inconvenience this may cause and will work to keep any potential disruption to a minimum.

Further details

UniDesk Self-Service Portal Unavailable

Routine maintenance to the UniDesk Self-Service Portal is being carried out overnight between 23:00 Saturday 22 January and 03:00 Sunday 23 January.

During this period the Unidesk Self-Service Portal will be unavailable. This means that you will not be able to access the system or raise tickets during this time. Please wait until the system is available again to log your call.

We apologies for any inconvenience this may cause.