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Durham University

Computing and Information Services

Service Status

Service status summary

This service status message is current.

We are aware of an incident currently affecting multiple services in All University locations.

The affected services are:

  • duo
  • Turnitin

Whilst the incident is ongoing, users may experience limited access to service.

We are working to address the issue and restore normal service as quickly as possible. We will be posting updates as they become available. Thank you for your patience.

Further details

We are aware there is a current issue with Turnitin in DUO where under certain circumstances using Edge/Chrome means you cannot create submission points and the final submit to create does not work. We are also trying to establish whether this issue also affects assessment submissions.

CIS are working with Turnitin to resolve this issue as quickly as possible and we have been advised that Firefox should work in the meantime.

Should you have any further questions please contact the Service Desk via the Self Service Portal or by telephone 0191 3341515.