We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Durham University

Computing and Information Services

Service Status

Service status summary

This service status message has been closed.

Planned Maintenance for Network

We will be carrying out planned maintenance work which will affect Network between 07:00 10 February 2020 and 08:00 18 February 2020.

We are carrying out this work to Perform routine maintenance. Whilst the work is taking place, users may experience interruptions to service.

We apologise for any inconvenience this may cause and will work to keep any potential disruption to a minimum.

Further details

What is happening?
As part of a major IT infrastructure project, the Big 3, we will be making significant improvements to the University’s storage, hosting and network. The Big 3 will improve our IT foundations to ensure they are robust, resilient and fit for the future.
We are in the process of updating the existing University network with more modern, resilient and efficient technology and additional network connections. In doing this, we will reduce the risk of disruption to IT services due to equipment failure, giving us all a more reliable network and improving the user experience.

From Monday 10th February to 17th February between the hours of 7am and 8am we will be migrating multiple locations to our new network core:

Location and date details are the following.

10-Feb 0700-0800
Grey College
Collingwood College
Botanic Gardens
Islamic Prayer Room
Holgate Centrally bookable teaching space
Vice Chancellors House

11-Feb 0700-0800
Maiden Castle
Elvet Riverside
English (Hallgarth House)
St Cuthberts (Old Elvet accommodation)
29 Old Elvet (Sociology)
32 Old Elvet (Sociology)
42 Old Elvet (Sport & Exercise Sciences)
46 Old Elvet
50 Old Elvet (Philosophy)
Palatine Centre
Dawson (Archaeology/Anthropology)
Trinity House (Chads)
James Barber House (Hatfield)

12-Feb 0700-0800
St Marys College
Teikyo College
Trevelyan College
Teaching Learning Centre
Hild & Bede College
University Nursery
Queen's Campus

13-Feb 0700-0800
Earth Sciences
Dryburn accommodation blocks (Ustinov?)
Computer Science

14-Feb 0700-0800
Rowan House
Mountjoy Centre
Van Mildert College
Teikyo (Lafcadio Hearn)
Oriental Museum"
Stephenson College
Josephine Butler College

17-Feb 0700-0800
St Aidans College
Sheraton Park (Ustinov College)

18-Feb 0700-0800
Hatfield College
St Johns College
Palace Green Library
St Cuthberts College
St Chads College
University College
Institute of Advanced Studies
7 Owengate (WHC)
43 North Bailey (History)
48-49 North Bailey (Music)
50 North Bailey (Music)
Alms House Cafe

Whilst the work is carried out, all IT services will be unavailable in these areas, this will include the wired network, wireless, telephones, CCTV, Audio Visual and Door Access system.

Every effort will be made to keep any disruption to a minimum, and to ensure the work is carried out promptly and efficiently. We would like to thank you in advance for your patience whilst this vital work to update and improve the University’s IT services is being carried out.

Find out more

Further information about the Big 3 and progress updates are available on the Big 3 website