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Durham University

Computing and Information Services

Service Status

Service status summary

This service status message has been closed.

We are aware of an incident currently affecting Virtual Private Network (VPN) in All University locations.

Whilst the incident is ongoing, users may experience interruptions to service.

We are working to address the issue and restore normal service as quickly as possible. We will be posting updates as they become available. Thank you for your patience.

Further details

We are currently investigating issues regarding the Pulse VPN service.

We are currently working with a 3rd party supplier to identify the root cause.

Further updates will be communicated.

Latest Update 11:58 5 July 2019

Pulse VPN is now back up and running.

Our network team are working with a 3rd party to find the root cause and keep the system up and running.

We will update with further details as they become available.