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Durham University

Computing and Information Services

Service Status

This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.

This page is updated regularly between 0830 and 1730, Monday to Friday.

ServiceStatusLocationsFurther information
CIS ServicesIncidents affecting this service: see below
CIS Services: Accounts and AccessIncident since 20 February 08:30All University locationsIncident details (updated: 20 February 08:46
CIS Services: Connect and CommunicateIncidents affecting this service: see below
Connect and Communicate: NetworkIncidents affecting this service: see below
Network: Eduroam wireless networkIncident since 18 February 00:00All University locationsIncident details (updated: 18 February 09:22
Network: Staff wired networkService okay
Network: Staff wireless network (DU Wireless)Service okay
Network: Student wireless network (DU Student)Service okay
Network: The Cloud wireless network (TheCloud@Durham)Service okay
Connect and Communicate: Staff email and calendar (Office 365)Service okay
Connect and Communicate: Student email & calendar (Office 365)Service okay
CIS Services: EducationIncident since 20 February 08:30All University locationsIncident details (updated: 20 February 08:46
Education: Audiovisual servicesService okay
Education: duoIncident since 20 February 08:30All University locationsIncident details (updated: 20 February 08:46
CIS Services: Hardware and SoftwareWork planned for this service: see below
Hardware and Software: App HubPlanned work starting 27 February 18:00All University locationsWork details updated 24 February 08:00
Hardware and Software: Linux desktop serviceService okay
Hardware and Software: Managed desktops (staff)Service okay
Hardware and Software: Managed desktops (teaching)Service okay
Hardware and Software: PrintingService okay
CIS Services: IT classrooms and open access areasIncident since 30 October 00:00ChemistryIncident details (updated: 1 November 16:05
CIS Services: IT self-service portalService okay
CIS Services: Student systemsService okay
CollaborationWork planned for this service: see below
Collaboration: ZendToPlanned work starting 25 February 20:00All University locationsWork details updated 24 February 09:15
University web servicesService okay

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Archive of closed service status messages