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Durham University

Computing and Information Services

Service Status

This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.

This page is updated regularly between 0830 and 1730, Monday to Friday.

ServiceStatusLocationsFurther information
CIS ServicesIncidents affecting this service: see below
CIS Services: Accounts and AccessService okay
Accounts and Access: Remote AccessService okay
Remote Access: Mira (Linux Timeshare)Service okay
CIS Services: Connect and CommunicateIncidents affecting this service: see below
Connect and Communicate: NetworkIncidents affecting this service: see below
Network: Eduroam wireless networkIncident since 17 September 20:00All University locationsIncident details (updated: 21 September 16:52
Network: Staff wired networkService okay
Network: Staff wireless network (DU Wireless)Service okay
Network: Student wireless network (DU Student)Service okay
Network: The Cloud wireless network (TheCloud@Durham)Service okay
Connect and Communicate: Staff email and calendar (Office 365)Service okay
Connect and Communicate: Student email & calendar (Office 365)Service okay
Connect and Communicate: TelephonyIncident since 27 October 08:00All University locationsIncident details (updated: 27 October 08:17
CIS Services: EducationIncidents affecting this service: see below
Education: Audiovisual servicesIncidents affecting this service: see below
Audiovisual services: Encore - lecture captureIncident since 20 October 12:30All University locationsIncident details (updated: 20 October 13:15
Education: duoService okay
CIS Services: Hardware and SoftwareService okay
Hardware and Software: Linux desktop serviceService okay
Hardware and Software: Managed desktops (staff)Service okay
Hardware and Software: Managed desktops (teaching)Service okay
Hardware and Software: PrintingService okay
CIS Services: IT self-service portalService okay
CIS Services: Student systemsService okay
CIS Services: University web servicesService okay

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Archive of closed service status messages