Durham University

Computing and Information Services

Service Status

This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.

This page is updated regularly between 0830 and 1730, Monday to Friday.

ServiceStatusLocationsFurther information
CIS ServicesIncidents affecting this service: see below
CIS Services: Connect and CommunicateIncidents affecting this service: see below
Connect and Communicate: Mobile devicesIncident since 7 July 18:00All University locationsIncident details (updated: 7 July 18:19
Connect and Communicate: NetworkService okay
Network: Eduroam wireless networkService okay
Network: Staff wired networkService okay
Network: Staff wireless network (DU Wireless)Service okay
Network: Student wireless network (DU Student)Service okay
Network: The Cloud wireless network (TheCloud@Durham)Service okay
Connect and Communicate: Staff email and calendar (Office 365)Incident since 1 May 00:00All University locationsIncident details (updated: 28 May 08:47
Connect and Communicate: Student email & calendar (Office 365)Incident since 1 May 00:00All University locationsIncident details (updated: 28 May 08:47
Connect and Communicate: TelephonyIncident since 7 July 18:00All University locationsIncident details (updated: 7 July 18:19
Incident since 8 July 00:00All University locationsIncident details (updated: 9 July 15:07
CIS Services: EducationIncidents affecting this service: see below
Education: Audiovisual servicesIncident since 11 July 12:00Elvet Riverside (1 & 2)Incident details (updated: 12 July 16:59
Education: duoService okay
CIS Services: Hardware and SoftwareService okay
Hardware and Software: Linux desktop serviceService okay
Hardware and Software: Managed desktops (staff)Service okay
Hardware and Software: Managed desktops (teaching)Service okay
Hardware and Software: PrintingService okay
CIS Services: IT classrooms and open access areasIncident since 12 February 14:00Elvet Riverside (1 & 2)Incident details (updated: 13 May 10:46
CIS Services: IT self-service portalService okay
CIS Services: Student systemsService okay
University web servicesService okay

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Archive of closed service status messages