Service Status
This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.
This page is updated regularly between 0830 and 1730, Monday to Friday.
| Service | Status | Locations | Further information |
|---|---|---|---|
| CIS Services | Incidents affecting this service: see below | ||
| CIS Services: Accounts and Access | Service okay | ||
| Accounts and Access: Remote Access | Service okay | ||
| Remote Access: Mira (Linux Timeshare) | Service okay | ||
| CIS Services: Collaboration | Incident since 27 April 11:30 | All University locations | Incident details (updated: 27 April 12:18 |
| CIS Services: Connect and Communicate | Incident since 23 March 08:00 | Ustinov College | Incident details (updated: 23 March 12:16 |
| Connect and Communicate: Network | Incidents affecting this service: see below | ||
| Network: Eduroam wireless network | Incident since 23 March 08:00 | Ustinov College | Incident details (updated: 23 March 12:16 |
| Network: Staff wired network | Service okay | ||
| Network: Staff wireless network (DU Wireless) | Incident since 23 March 08:00 | Ustinov College | Incident details (updated: 23 March 12:16 |
| Network: Student wireless network (DU Student) | Incident since 23 March 08:00 | Ustinov College | Incident details (updated: 23 March 12:16 |
| Network: The Cloud wireless network (TheCloud@Durham) | Incident since 23 March 08:00 | Ustinov College | Incident details (updated: 23 March 12:16 |
| Connect and Communicate: Staff email and calendar (Office 365) | Service okay | ||
| Connect and Communicate: Student email & calendar (Office 365) | Service okay | ||
| CIS Services: Education | Incidents affecting this service: see below | ||
| Education: Audiovisual services | Service okay | ||
| Education: duo | Incident since 15 March 09:00 | All University locations | Incident details (updated: 21 April 17:49 |
| CIS Services: Hardware and Software | Service okay | ||
| Hardware and Software: Linux desktop service | Service okay | ||
| Hardware and Software: Managed desktops (staff) | Service okay | ||
| Hardware and Software: Managed desktops (teaching) | Service okay | ||
| Hardware and Software: Printing | Service okay | ||
| CIS Services: IT self-service portal | Service okay | ||
| CIS Services: Student systems | Service okay | ||
| CIS Services: University web services | Service okay | ||
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