Service Status
This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.
This page is updated regularly between 0830 and 1730, Monday to Friday.
| Service | Status | Locations | Further information |
|---|---|---|---|
| CIS Services | Incidents affecting this service: see below | ||
| CIS Services: Accounts and Access | Service okay | ||
| Accounts and Access: Remote Access | Service okay | ||
| Remote Access: Mira (Linux Timeshare) | Service okay | ||
| CIS Services: Connect and Communicate | Incidents affecting this service: see below | ||
| Connect and Communicate: Network | Incidents affecting this service: see below | ||
| Network: Eduroam wireless network | Incident since 17 September 20:00 | All University locations | Incident details (updated: 21 September 16:52 |
| Network: Staff wired network | Service okay | ||
| Network: Staff wireless network (DU Wireless) | Service okay | ||
| Network: Student wireless network (DU Student) | Service okay | ||
| Network: The Cloud wireless network (TheCloud@Durham) | Service okay | ||
| Connect and Communicate: Staff email and calendar (Office 365) | Service okay | ||
| Connect and Communicate: Student email & calendar (Office 365) | Service okay | ||
| Connect and Communicate: Telephony | Incident since 27 October 08:00 | All University locations | Incident details (updated: 27 October 08:17 |
| CIS Services: Education | Incidents affecting this service: see below | ||
| Education: Audiovisual services | Incidents affecting this service: see below | ||
| Audiovisual services: Encore - lecture capture | Incident since 20 October 12:30 | All University locations | Incident details (updated: 20 October 13:15 |
| Education: duo | Service okay | ||
| CIS Services: Hardware and Software | Service okay | ||
| Hardware and Software: Linux desktop service | Service okay | ||
| Hardware and Software: Managed desktops (staff) | Service okay | ||
| Hardware and Software: Managed desktops (teaching) | Service okay | ||
| Hardware and Software: Printing | Service okay | ||
| CIS Services: IT self-service portal | Service okay | ||
| CIS Services: Student systems | Service okay | ||
| CIS Services: University web services | Service okay | ||
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