Service Status
This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.
This page is updated regularly between 0830 and 1730, Monday to Friday.
| Service | Status | Locations | Further information |
|---|---|---|---|
| CIS Services | Work planned for this service: see below | ||
| CIS Services: Accounts and Access | Service okay | ||
| Accounts and Access: Remote Access | Service okay | ||
| Remote Access: Mira (Linux Timeshare) | Service okay | ||
| CIS Services: Connect and Communicate | Work planned for this service: see below | ||
| Connect and Communicate: Network | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Network: Eduroam wireless network | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Network: Staff wired network | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Network: Staff wireless network (DU Wireless) | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Network: Student wireless network (DU Student) | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Network: The Cloud wireless network (TheCloud@Durham) | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Connect and Communicate: Staff email and calendar (Office 365) | Service okay | ||
| Connect and Communicate: Student email & calendar (Office 365) | Service okay | ||
| CIS Services: Data storage and retrieval | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Data storage and retrieval: File back-up and restoration | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Data storage and retrieval: File storage (J and S: drives) | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Data storage and retrieval: Storage: Personal Research Storage (PRS) | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| Data storage and retrieval: Storage: Shared Research Storage (SRS) | Planned work starting 28 September 06:00 | All University locations | Work details updated 24 September 17:30 |
| CIS Services: Education | Service okay | ||
| Education: Audiovisual services | Service okay | ||
| Education: duo | Service okay | ||
| CIS Services: Hardware and Software | Service okay | ||
| Hardware and Software: Linux desktop service | Service okay | ||
| Hardware and Software: Managed desktops (staff) | Service okay | ||
| Hardware and Software: Managed desktops (teaching) | Service okay | ||
| Hardware and Software: Printing | Service okay | ||
| CIS Services: IT self-service portal | Service okay | ||
| CIS Services: Student systems | Service okay | ||
| CIS Services: University web services | Service okay | ||
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