Service Status
This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.
This page is updated regularly between 0830 and 1730, Monday to Friday.
| Service | Status | Locations | Further information |
|---|---|---|---|
| CIS Services | Incidents affecting this service: see below | ||
| CIS Services: Accounts and Access | Incident since 20 February 08:30 | All University locations | Incident details (updated: 20 February 08:46 |
| CIS Services: Connect and Communicate | Incidents affecting this service: see below | ||
| Connect and Communicate: Network | Incidents affecting this service: see below | ||
| Network: Eduroam wireless network | Incident since 18 February 00:00 | All University locations | Incident details (updated: 18 February 09:22 |
| Network: Staff wired network | Service okay | ||
| Network: Staff wireless network (DU Wireless) | Service okay | ||
| Network: Student wireless network (DU Student) | Service okay | ||
| Network: The Cloud wireless network (TheCloud@Durham) | Service okay | ||
| Connect and Communicate: Staff email and calendar (Office 365) | Service okay | ||
| Connect and Communicate: Student email & calendar (Office 365) | Service okay | ||
| CIS Services: Education | Incident since 20 February 08:30 | All University locations | Incident details (updated: 20 February 08:46 |
| Education: Audiovisual services | Service okay | ||
| Education: duo | Incident since 20 February 08:30 | All University locations | Incident details (updated: 20 February 08:46 |
| CIS Services: Hardware and Software | Work planned for this service: see below | ||
| Hardware and Software: App Hub | Planned work starting 27 February 18:00 | All University locations | Work details updated 24 February 08:00 |
| Hardware and Software: Linux desktop service | Service okay | ||
| Hardware and Software: Managed desktops (staff) | Service okay | ||
| Hardware and Software: Managed desktops (teaching) | Service okay | ||
| Hardware and Software: Printing | Service okay | ||
| CIS Services: IT classrooms and open access areas | Incident since 30 October 00:00 | Chemistry | Incident details (updated: 1 November 16:05 |
| CIS Services: IT self-service portal | Service okay | ||
| CIS Services: Student systems | Service okay | ||
| Collaboration | Work planned for this service: see below | ||
| Collaboration: ZendTo | Planned work starting 25 February 20:00 | All University locations | Work details updated 24 February 09:15 |
| University web services | Service okay | ||
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