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Computing and Information Services

Service Status

This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.

This page is updated regularly between 0830 and 1730, Monday to Friday.

ServiceStatusLocationsFurther information
Core IT servicesPlanned work starting 27 June 18:00All University locationsWork details updated 13 June 14:20
Planned work starting 1 July 07:00All University locationsWork details updated 21 June 16:56
Core IT services: Community.dur.ac.ukPlanned work starting 27 June 18:00All University locationsWork details updated 13 June 14:20
Core IT services: DU BoxService okay
Core IT services: duoPlanned work starting 27 June 18:00All University locationsWork details updated 13 June 14:20
Planned work starting 29 June 18:00All University locationsWork details updated 14 June 15:24
Planned work starting 1 July 07:00All University locationsWork details updated 21 June 16:56
Core IT services: Eduroam wireless networkService okay
Core IT services: Estates management system (Tribal K2)Service okay
Core IT services: Event Durham (Kinetix)Service okay
Core IT services: Guest wireless network (DU Guest)Service okay
Core IT services: HR/Payroll management system (People+)Service okay
Core IT services: Internet accessPlanned work starting 1 July 07:00All University locationsWork details updated 21 June 16:56
Core IT services: NetCommunity (Dunelm website)Service okay
Core IT services: PebblepadService okay
Core IT services: Skype for BusinessService okay
Core IT services: Staff email & calendar (Exchange)Planned work starting 1 July 07:00All University locationsWork details updated 21 June 16:56
Core IT services: Staff email and calendar (Office 365)Planned work starting 1 July 07:00All University locationsWork details updated 21 June 16:56
Core IT services: Staff wired networkService okay
Core IT services: Staff wireless network (DU Wireless)Service okay
Core IT services: Student email & calendar (Office 365)Planned work starting 1 July 07:00All University locationsWork details updated 21 June 16:56
Core IT services: Student wired network (ESOL)Service okay
Core IT services: Student wireless network (DU Student)Service okay
Core IT services: Telephone servicesService okay
Telephone services: Telephony service - Voice over Internet Protocol (VoIP)Service okay
Core IT services: The Cloud wireless network (TheCloud@Durham)Service okay
Core IT services: UnideskPlanned work starting 1 July 07:00All University locationsWork details updated 21 June 16:56
Core IT services: University web servicesPlanned work starting 1 July 07:00All University locationsWork details updated 21 June 16:56
Core IT services: Virtual Private Network (VPN)Planned work starting 1 July 07:00All University locationsWork details updated 21 June 16:56
Core IT services: ZendToService okay

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Archive of closed service status messages