Service Status
This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.
This page is updated regularly between 0830 and 1730, Monday to Friday.
| Service | Status | Locations | Further information |
|---|---|---|---|
| CIS Services | Incidents affecting this service: see below | ||
| CIS Services: Connect and Communicate | Incidents affecting this service: see below | ||
| Connect and Communicate: Internet access | Incident since 16 January 00:00 | All University locations | Incident details (updated: 16 January 16:53 |
| Connect and Communicate: Network | Incident since 16 January 00:00 | All University locations | Incident details (updated: 16 January 16:53 |
| Network: Eduroam wireless network | Incident since 16 January 00:00 | All University locations | Incident details (updated: 16 January 16:53 |
| Network: Staff wired network | Incident since 16 January 00:00 | All University locations | Incident details (updated: 16 January 16:53 |
| Network: Staff wireless network (DU Wireless) | Incident since 16 January 00:00 | All University locations | Incident details (updated: 16 January 16:53 |
| Network: Student wireless network (DU Student) | Incident since 16 January 00:00 | All University locations | Incident details (updated: 16 January 16:53 |
| Network: The Cloud wireless network (TheCloud@Durham) | Incident since 16 January 00:00 | All University locations | Incident details (updated: 16 January 16:53 |
| Connect and Communicate: Staff email and calendar (Office 365) | Incident since 16 January 00:00 | All University locations | Incident details (updated: 16 January 16:53 |
| Connect and Communicate: Student email & calendar (Office 365) | Incident since 16 January 00:00 | All University locations | Incident details (updated: 16 January 16:53 |
| CIS Services: Education | Service okay | ||
| Education: Audiovisual services | Service okay | ||
| Education: duo | Service okay | ||
| CIS Services: Hardware and Software | Service okay | ||
| Hardware and Software: Linux desktop service | Service okay | ||
| Hardware and Software: Managed desktops (staff) | Service okay | ||
| Hardware and Software: Managed desktops (teaching) | Service okay | ||
| Hardware and Software: Printing | Service okay | ||
| CIS Services: IT classrooms and open access areas | Incident since 30 October 00:00 | Chemistry | Incident details (updated: 1 November 16:05 |
| CIS Services: IT self-service portal | Service okay | ||
| CIS Services: Student systems | Service okay | ||
| Collaboration | Incident since 16 January 09:00 | All University locations | Incident details (updated: 16 January 11:58 |
| Collaboration: Desktop Conferencing | Incident since 16 January 09:00 | All University locations | Incident details (updated: 16 January 11:58 |
| University web services | Service okay | ||
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