Service Status
This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.
This page is updated regularly between 0830 and 1730, Monday to Friday.
| Service | Status | Locations | Further information |
|---|---|---|---|
| CIS Services | Incidents affecting this service: see below | ||
| CIS Services: Connect and Communicate | Incidents affecting this service: see below | ||
| Connect and Communicate: Mobile devices | Incident since 7 July 18:00 | All University locations | Incident details (updated: 7 July 18:19 |
| Connect and Communicate: Network | Service okay | ||
| Network: Eduroam wireless network | Service okay | ||
| Network: Staff wired network | Service okay | ||
| Network: Staff wireless network (DU Wireless) | Service okay | ||
| Network: Student wireless network (DU Student) | Service okay | ||
| Network: The Cloud wireless network (TheCloud@Durham) | Service okay | ||
| Connect and Communicate: Staff email and calendar (Office 365) | Incident since 1 May 00:00 | All University locations | Incident details (updated: 28 May 08:47 |
| Connect and Communicate: Student email & calendar (Office 365) | Incident since 1 May 00:00 | All University locations | Incident details (updated: 28 May 08:47 |
| Connect and Communicate: Telephony | Incident since 7 July 18:00 | All University locations | Incident details (updated: 7 July 18:19 |
| Incident since 8 July 00:00 | All University locations | Incident details (updated: 9 July 15:07 | |
| CIS Services: Education | Incidents affecting this service: see below | ||
| Education: Audiovisual services | Incident since 11 July 12:00 | Elvet Riverside (1 & 2) | Incident details (updated: 12 July 16:59 |
| Education: duo | Service okay | ||
| CIS Services: Hardware and Software | Service okay | ||
| Hardware and Software: Linux desktop service | Service okay | ||
| Hardware and Software: Managed desktops (staff) | Service okay | ||
| Hardware and Software: Managed desktops (teaching) | Service okay | ||
| Hardware and Software: Printing | Service okay | ||
| CIS Services: IT classrooms and open access areas | Incident since 12 February 14:00 | Elvet Riverside (1 & 2) | Incident details (updated: 13 May 10:46 |
| CIS Services: IT self-service portal | Service okay | ||
| CIS Services: Student systems | Service okay | ||
| University web services | Service okay | ||
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