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Durham University

Computing and Information Services

Service Status

This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.

This page is updated regularly between 0830 and 1730, Monday to Friday.

ServiceStatusLocationsFurther information
CIS ServicesIncidents affecting this service: see below
CIS Services: Accounts and AccessService okay
Accounts and Access: Remote AccessService okay
Remote Access: Mira (Linux Timeshare)Service okay
CIS Services: CollaborationIncident since 27 April 11:30All University locationsIncident details (updated: 27 April 12:18
CIS Services: Connect and CommunicateIncident since 23 March 08:00Ustinov CollegeIncident details (updated: 23 March 12:16
Connect and Communicate: NetworkIncidents affecting this service: see below
Network: Eduroam wireless networkIncident since 23 March 08:00Ustinov CollegeIncident details (updated: 23 March 12:16
Network: Staff wired networkService okay
Network: Staff wireless network (DU Wireless)Incident since 23 March 08:00Ustinov CollegeIncident details (updated: 23 March 12:16
Network: Student wireless network (DU Student)Incident since 23 March 08:00Ustinov CollegeIncident details (updated: 23 March 12:16
Network: The Cloud wireless network (TheCloud@Durham)Incident since 23 March 08:00Ustinov CollegeIncident details (updated: 23 March 12:16
Connect and Communicate: Staff email and calendar (Office 365)Service okay
Connect and Communicate: Student email & calendar (Office 365)Service okay
CIS Services: EducationIncidents affecting this service: see below
Education: Audiovisual servicesService okay
Education: duoIncident since 15 March 09:00All University locationsIncident details (updated: 21 April 17:49
CIS Services: Hardware and SoftwareService okay
Hardware and Software: Linux desktop serviceService okay
Hardware and Software: Managed desktops (staff)Service okay
Hardware and Software: Managed desktops (teaching)Service okay
Hardware and Software: PrintingService okay
CIS Services: IT self-service portalService okay
CIS Services: Student systemsService okay
CIS Services: University web servicesService okay

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Archive of closed service status messages