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Durham University

Computing and Information Services

Service Status

This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.

This page is updated regularly between 0830 and 1730, Monday to Friday.

ServiceStatusLocationsFurther information
CIS ServicesIncidents affecting this service: see below
CIS Services: Accounts and AccessIncident since 19 June 08:00All University locationsIncident details (updated: 19 June 08:34
Accounts and Access: Remote AccessService okay
Remote Access: Mira (Linux Timeshare)Service okay
CIS Services: Connect and CommunicateWork planned for this service: see below
Connect and Communicate: NetworkService okay
Network: Eduroam wireless networkService okay
Network: Staff wired networkService okay
Network: Staff wireless network (DU Wireless)Service okay
Network: Student wireless network (DU Student)Service okay
Network: The Cloud wireless network (TheCloud@Durham)Service okay
Connect and Communicate: Staff email and calendar (Office 365)Service okay
Connect and Communicate: Student email & calendar (Office 365)Service okay
Connect and Communicate: TelephonyPlanned work starting 3 July 19:00All University locationsWork details updated 3 July 09:30
CIS Services: EducationService okay
Education: Audiovisual servicesService okay
Education: duoService okay
CIS Services: Hardware and SoftwareService okay
Hardware and Software: Linux desktop serviceService okay
Hardware and Software: Managed desktops (staff)Service okay
Hardware and Software: Managed desktops (teaching)Service okay
Hardware and Software: PrintingService okay
CIS Services: IT classrooms and open access areasIncident since 30 October 00:00ChemistryIncident details (updated: 1 November 16:05
CIS Services: IT self-service portalService okay
CIS Services: Student systemsService okay
CIS Services: University web servicesService okay

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Archive of closed service status messages