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Computing and Information Services

Service Status

This page gives you a snapshot of the availability of our core IT services. Those which have incidents (i.e. problems) reported against them are highlighted red, those with maintenance work are highlighted yellow. To find out more about the incident or maintenance work please click on the ‘Further information’ links.

This page is updated regularly between 0830 and 1730, Monday to Friday.

ServiceStatusLocationsFurther information
Core IT servicesIncidents affecting this service: see below
Core IT services: CIS print servicesIncident since 19 February 16:00All University locationsIncident details (updated: 19 February 16:54
Incident since 19 February 16:00All University locationsIncident details (updated: 19 February 17:21
Core IT services: Community.dur.ac.ukService okay
Core IT services: DU BoxService okay
Core IT services: Eduroam wireless networkIncident since 31 January 16:00Collingwood CollegeIncident details (updated: 1 February 17:28
Core IT services: Estates management system (Tribal K2)Service okay
Core IT services: Event Durham (Kinetix)Service okay
Core IT services: Guest wireless network (DU Guest)Service okay
Core IT services: HR/Payroll management system (People+)Service okay
Core IT services: NetCommunity (Dunelm website)Service okay
Core IT services: PebblepadService okay
Core IT services: Skype for BusinessService okay
Core IT services: Staff email and calendar (Office 365)Service okay
Core IT services: Staff wired networkService okay
Core IT services: Staff wireless network (DU Wireless)Incident since 31 January 16:00Collingwood CollegeIncident details (updated: 1 February 17:28
Core IT services: Student wired network (ESOL)Service okay
Core IT services: Student wireless network (DU Student)Incident since 31 January 16:00Collingwood CollegeIncident details (updated: 1 February 17:28
Core IT services: Telephone servicesService okay
Telephone services: Telephony service - Voice over Internet Protocol (VoIP)Service okay
Core IT services: The Cloud wireless network (TheCloud@Durham)Incident since 31 January 16:00Collingwood CollegeIncident details (updated: 1 February 17:28
Core IT services: UnideskService okay
Core IT services: Virtual Private Network (VPN)Service okay
Core IT services: ZendToService okay
MyDurham appIncident since 19 February 16:00All University locationsIncident details (updated: 19 February 17:21

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Archive of closed service status messages