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Durham University

Computing and Information Services

Zoom

To support you to work remotely during the COVID-19 outbreak, we have now launched Zoom video conferencing for all staff and students.

Staff and students can now access your Durham University Zoom accounts using your Durham University username and password. Visit Zoom to get started today.

Please Note:

From 27 September 2020, Zoom will be implementing new security requirements for all its meetings.

This will mean that every meeting will need to have a Passcode for participants to enter the meeting, or a Waiting Room will need to be enabled.

Zoom will automatically enable a Waiting Room for any meetings that do not have a Passcode or Waiting Room added by 27 September.

Zoom has also updated Waiting Room notifications, so hosts will receive both a visual and audio notification that an attendee has entered the Waiting Room.

What is Zoom?

Zoom is a web-based video conferencing tool that allows you to meet with people online from your desktop, mobile, tablet or telephone.

The easy-to-use interface enables you to deliver presentations, share content, screen-share, collaborate on projects, perform application demonstrations, create breakout/smaller discussion groups, poll participants and record meetings.

How to Access your Durham University Zoom Account

● Go to https://durhamuniversity.zoom.us
● You will now be directed to your single sign-on to log in. After log in, you will be redirected back to Zoom when you can then choose to join or host a meeting.

  • Go to appsanywhere and search for Zoom
  • Select to Launch a session
  • You will need to log in to Zoom

● Or go to https://zoom.us/download
● Click the 'Download and install' button
● Once download, open the App
● Go to the 'Single Sign on SSO' button
● If prompted enter ‘durhamuniversity’ as company domain
● Enter your Durham University email and password

● Go to https://zoom.us/download

● Click the 'Download in App Store' button for apple iPhone or 'Download in Google Play' for android

● OR go to your app store and search for ‘Zoom Cloud Meetings’

● Once downloaded, open the App

● Select ‘Sign in’ and then you Durham University email address and password

● If prompted enter ‘durhamuniversity’ as company domain

How to get started with Zoom

If you’re new to Zoom, you may want to check out some of these helpful articles and videos to help you get started. For a more in-depth guide on Zoom and its functionality, please see our Zoom User Guide.

Getting Started with Zoom

Joining a Zoom meeting via a browser

Setting meeting passwords

Setting up meetings on Zoom FAQs

Setting up meetings on Zoom videos

Other useful video tutorials to help you get the most out of Zoom

Staying safe on Zoom

To ensure your Zoom calls are only attended by people you intend to be there, please send invites directly to participants rather than publicly sharing the call details online. When an event needs to be public, this should be set up as a webinar and those needing to present set up as panelists. Access to the webinar feature is available by request via the IT Service Desk.

The security settings for meetings can now be viewed by the meeting host while in a meeting. Information about how to view these is available here.

Screen share options are configurable to allow only the host or specific participants to share content. guidance is available here.

The security settings for meetings can now be viewed by the meeting host while in a meeting. Information about how to view these is available here.

Screen share options are configurable to allow only the host or specific participants to share content. guidance is available here.

Securing your meeting to only allow Durham University Members

Information on securing your Zoom meeting to only allow Durham University members to access the meeting can be found here.

Zoom Accessibility Statement

For more information on accessibility option available with Zoom, please see the following link:https://zoom.us/accessibility

Using Zoom Audio Transcriptions

Information on Audio Transcriptions in Zoom can be found here.

Scheduling Zoom Meetings with Office365 & Exchange

Information on how to schedule Zoom meetings through Office365 (Outlook Web App) can be found here and information on how to schedule with Exchange (Outlook Desktop App) can be found here

Encore Integration

A key feature of the University's new Zoom service is the ability to record meetings directly into Encore (powered by Panopto), making them searchable and securely shareable.

After you first use Zoom to record a meeting or webinar, a folder is automatically created in Encore for your recordings named "Meeting Recordings." This can be found under "My Folder" in Encore.

If this feature was used to record a teaching session, staff may choose to move the recording into the relevant module folder to allow students to access the recording in the same way they usually would.

Recordings stored in Encore can only be viewed by those with Durham University user accounts and may be further constrained by DUO module permissions

The Encore software intelligently selects the best video streams for each meeting, providing an optimised multi-steam viewing experience. The imported recordings also include the meeting transcript, chat, and attendee list.

When to use Zoom, Teams or Blackboard Collaborate?

It's entirely up to you which tool you use, but if you're not sure or want to compare their functionality, check out this useful information from DCAD.

Still unsure?

If you’re having problems with Zoom and need some help, raise a call with the CIS Service Desk.

Zoom user guide

Resources