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Durham University

Computing and Information Services

Two Factor Authentication (MFA)

Some services contain data that needs to be given extra protection, especially when being accessed remotely via the VPN or cloud hosted applications. For these services, we use an additional level of security known as two-factor authentication. It provides you with two 'factors' that are needed to access a system (as opposed to a single factor in your password): something they know (a PIN) and something they have (a device).

The services that you will need two-factor authentication to access are:

  • Microsoft Dynamics 365 CRM
  • The Raisers Edge
  • Worktribe
  • Oracle (HR,Payroll,Expenses)
  • Power BI
  • Access VPN (access to a service hosting confidential data or administrative access)

How do I get it?

You are required to register for the Microsoft 2 factor authetication via the following link here

The following registration guide assists with the process and can be found here

How do I use it?

For all the details on how to use the two-factor authentication service, see our User guide.

How do I change device

The following guide will help you if you have change your device which is registered with 2 factor authentication. User Guide