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Durham University

Computing and Information Services

Meet the Team

The IT Service Desk contains a number of staff who have a wide range of experience and knowledge. The team are available to provide help and support to members of staff, students or official visitors of the University.

Service Desk Manager - Andy Scott

Service Desk (Assistant Manager) - Jane Ball

Service Desk Technical Analysts - Michael Burn and Christopher Jones

Service Desk (Administrator) - Fiona Buchanan

Service Desk Technicians:

  • Rhys Graham;
  • Claire Edwards;
  • Alex Peacock;
  • James Pickford;
  • James Steel;

IT Apprentices:

  • Matthew Clement-Walker;
  • Joshua Craggs;
  • Evan Dresser;
  • Nathan Haigh;
  • Kayleigh Heslop;
  • Dale Lawson