Something is broken/I would like to request...

Examples

• My laptop can't access the wireless network.
• I can't access duo.
• Can I increase the size of my J: drive?

Log a call

I need something new or to be changed...

Examples

• Can I propose a change to a CIS application?
• Can I have a new network point installed?
• A project to install a new IT system

Request a Change

Location:

Level 2 (near the main entrance), Durham Campus, DH1 3LY

Opening Hours:

08:00-18:00, Monday - Friday

Location:

Level 2 of the Ebsworth Building, Queen's Campus, TS17 6BH

Opening Hours:

09:00-17:00, Monday - Friday (term time only)

Phone number: 0191 334 1515 (Ext: 41515)

Hours: 08:00-18:00, Monday - Friday

Out of Hours Helpline Service:

Offers general advice between 18:00-08:00, Monday - Friday;

24 hours on Weekends and Holiday