JANET and duo upgrade 9th May: successful
(9 May 2012)
Further to our recent updates about the planned work that took place to upgrade our JANET connection (increasing our bandwidth capacity) and the work to increase the load balance for duo we are happy to report that both pieces of work have been completed successfully.
Having monitored the situation, we have been made aware of a very small number issues with the JANET upgrade but these are of a type which are being resolved on an individual basis and are not impacting the experience for the majority of users: we are working to fix them as quickly as possible.
We would like to express our thanks to our users who took the time to give us their opinions and suggestions prior to the scheduling of the work, to those of you who monitored and reported back on the restoration of services and to all our of users for their patience.