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CIS News

Replacement campus cards £10 from 1st August

This is a reminder that from the 1st August 2015, the cost to replace lost campus cards will be £10. Cards damaged due to normal wear and tear or stolen will continue to be replaced free of charge.

There will be no charge where cards need replacing due to reasonable wear and tear (as long as you can hand the damaged card back in) or those which have been stolen (as long as you provide a police crime number). The process for organising a replacement card has not changed and you can do that by going to https://www.dur.ac.uk/cis/campuscards/ and following the instructions. 

The cost for replacing a lost campus card has remained at £5 since they were introduced around 12 years ago, however in that time the administration costs associated with producing them have increased significantly. Up until now we have been able to absorb that however the increased costs along with the increasing numbers of lost cards mean that we need to increase the charge. 

Keep your campus card safe. It’s an important part of your University identity and is like your bank card, if you don’t have it with you, you can’t use the services, facilities (e.g. libraries) and access (buildings) that it provides. Take care of it and you’ll reduce the risk of having to pay for a replacement.

(17 Jul 2015)