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Computing and Information Services

CIS News

Inserting EPS images into Office documents

Once this month’s Microsoft updates are applied to your computer next Thursday (26 April), you will no longer be able to insert EPS image files into Office documents. This is a change Microsoft has made because of a security vulnerability in EPS files and it applies to all Windows-based versions of Office. If you’d like to know more about the change and the type of files you can use instead, please read on.

Why has this change been made?

Microsoft has removed the ability to embed EPS files in Office documents because they think the vulnerability to malicious attacks via this file type is too great.

Which versions of Office does it apply to?

The change applies to Office 2016, Office 2013, Office 2010 and Office 365. It does not apply to Office for Mac 2011 or Office 2016 for Mac.

What will happen if I try to insert an EPS?

If you attempt to insert an EPS file into an Office document, you’ll only get an image placeholder with a message that says the picture can’t be displayed.

What type of image can I use instead?

In Office documents you usually just need a basic image type such as a JPG to display a picture. To see a full list of image types that are supported in Office documents, see this helpful article from Microsoft:

How can I convert an EPS file into a different format?

If you have a graphics application such as Adobe Illustrator, you can open an EPS file in it and save or export the file to a different format.

You can also use an online conversion tool such as or

Once you've converted the file to a compatible format for Office and saved it to your computer, simply insert it in your document as usual.

(17 Apr 2018)

Paid student internships in CIS - apply now!

The CIS Summer Internship Programme is recruiting now and we’re offering 12 weeks paid experience in Computing and Information Services, the University’s IT department. Read on to find out more about the posts and how you can apply.

Three posts are available, paid at Grade 2 (£9.15 per hour) and we’re looking to place students in one of the following areas: 

  • Student Systems
  • Web and Collaboration
  • Service Management
  • Audio Visual

To apply you must be a current undergraduate students of Durham University and free of academic commitments for the twelve week period - Monday 2 July to Friday 21 September. Those without unrestricted rights to work in the UK must ensure that their Visa permits them to work full time during the vacation period.  Applications are open and will close on 4 May 2018. 

We’re looking for enthusiastic team players with great communication skills and an inquisitive nature. You won’t need any specific technical knowledge other than generally good IT literacy (although for one of the roles knowledge of a programming and scripting language would be desirable but not essential). 

To find out more about the roles and see what some of our previous interns thought about their time with us, take a look at You’ll also find a link taking you to the application page.

(10 Apr 2018)

Avoid stress at the start of next term – scan your computer during the Easter vacation

At the start of every term we need to check that your device has the latest anti-virus and anti-spyware updates and system patches. It’s an important process that keeps your devices and our networks secure. If your computer doesn’t pass through the scan – you won’t be able to connect it to the University’s student network. 

Make sure you can get connected as soon as you return by using our remote scan facility – available from 12 April 2018. Look out for an email from the IT Service Desk or visit this page.

Scanning your computer early gives you the opportunity to check your devices during the break and reduce the risk of disruption to your network access at the start of term. If your device doesn’t pass the process, you’ll have time to carry out the appropriate updates and re-submit it before term starts.

The scan runs a check on your laptop or PC from home and if you have up-to-date security software your device is marked safe to use on the network (DU Student). This applies to those of you with a Windows or Apple laptop, desktop or Windows tablet device. It doesn’t apply to smartphones or other tablets. 

How do I carry out the remote scan? 

The Bradford Campus Manager Pro-Active Scan will be available here from 12 April. Just follow the simple instructions. If you would prefer to navigate to the page yourself, go to the CIS (Computing and Information Services) homepage on the University website and select ‘Remote Scan’ from the available options.

Our quarantine process will be run in the early hours of 23 April and if your machine has passed successfully through this scan beforehand, you won’t need to go through the process.

We’ll send you a reminder about this during the Easter vacation so please check your University email account so you have time to take any action you need to.


(9 Mar 2018)