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Durham University

Computing and Information Services

Hardware Ordering

New Starter

If you require IT hardware for a new starter this should be processed via Acquire. To do this contact your departmental administrator or nominated individual with access to Acquire (the University's e-procurement system used to place orders), attaching the Pro forma to the requisition for your IT hardware.

Note you can order IT once you have a start date for the new staff member, you do not have to wait for them to have their CIS username or be in post.

Additional or non-CIS funded hardware requests

Such request should be processed via Acquire, to do this contact your departmental administrator or nominated individual with access to Acquire (the University's e-procurement system used to place orders), attaching the Pro forma to the requisition for your IT hardware.

Replacement device

Under the University hardware refresh programme, CIS will contact users to replace laptops and desktops in line with the criteria set outlined here.

If you have hardware that is not functioning please contact the IT Service Desk.

Catalogues

CIS has broken down its recommendations into five main catalogues; Standard, Enhanced, Apple, Workstation, and Accessories.

The standard device catalogue includes core hardware recommendations developed against the general requirements of University staff. The enhanced device catalogue includes high specification and otherwise specialist hardware recommendations developed against established, heightened requirements of University staff. The Workstation catalogue includes a detailed buyer's guide and is currently under construction.

Devices within these catalogues are CIS' recommended options only. If you require something different for reasons of functionality, timescale or budget, please contact the IT service desk for advice and a quote.