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Computing and Information Services

IT Strategy

The IT Strategy was approved by UEC, Senate and Council in November 2012. It sets out the strategy for Durham University’s IT provision whether delivered by Computing and Information Services or otherwise. It sets the context for decisions in IT across the University and aims to ensure that all IT functions operate in the best interests of the University’s entire community of users.

The Vision

IT at Durham University will underpin a working environment that supports the academic ambitions of the University by providing staff and students with the ability to:

  • lead and carry out innovative, world class research
  • use innovative educational technologies which underpin research-led learning and teaching needs
  • transform and enable effective business processes, particularly through our web presence
  • work, share ideas and information, and collaborate with colleagues and partners at any time and in any location in the world
  • carry out these activities in a secure and supported manner through a strong service ethos

IT at Durham University will be:

  • available – minimum downtime of all components
  • accessible – from inside and outside the University estate
  • easy to use
  • secure – from loss of data and unauthorised access
  • of sufficient capacity – providing the required services, storage and speed
  • agile – allowing new technologies to be employed quickly
  • sustainable – sensitive to environmental impact and value for money

in each case to standards appropriate for a world leading research intensive university. This means, specifically:

  • a robust, resilient, and secure infrastructure which is accessible and available to users wherever they are, employing the best technologies in an integrated manner, and which can be flexed to support the advanced and innovative technologies and initiatives that are required for world class research and education
  • support for growth in use of computing for research, including the provision of advanced computing facilities
  • exciting learning environments that can support new developments in tailored courses / modules for particular student groups and / or programme delivery mechanisms
  • enhanced, consistent and easy to use facilities for teaching, learning and conferences across the entire University estate
  • development of the University’s corporate applications to provide enhanced functionality, reporting and improved user-friendliness in line with the requirements of departments and schools
  • systems and applications for research administration and reporting
  • communication and collaboration tools to support research, teaching and learning
  • a web presence that enables the University to present itself effectively and better share and disseminate information

IT governance mechanisms will support the delivery of this vision and provide appropriate decision-making, accountability and assurance, and will prioritise IT developments according to their contribution towards delivery of the University Strategy. The governance structure will also provide appropriate opportunities for user engagement, ensuring that the requirements of all areas of the University are taken into account.

Read the full IT Strategy