We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Durham University

Computing and Information Services

Hearing Assistance

The university uses two types of hearing assistance - Induction Loop and Infrared (IR). Both technologies use the microphones and sound equipment within the room to transmit a signal to hearing assistive devices. The technology also helps to reduce the amount of background noise that is received.

Induction Loop

The induction loop works by using the T setting on the hearing aids. More information on Induction Loops can be found on the Hearing Link website

Infrared (IR)

Infrared Uses a separate receiver which is worn around the neck. The signal from the receiver is either connected to the hearing aid using the T setting or via a set of headphones. More information on Infrared can be found on the Hearing Link website.

Infrared receivers are available from the university on a short and long term loan. To arrange the loan of an IR receiver, contact the IT Service Desk via the Self Service Portal. Create a New Call and in 'Tell us some more details', detail how long you would like to loan the Infrared receiver for.

IR Reciever Loan Information

Quick start guide for the IR receiver can be found by clicking here.

There are IR recievers available to loan from the following receptions.

  • Calman Learning Centre
  • Dawson Building
  • Mountjoy Centre
  • Palatine Centre
  • Palatine Centre - Law
  • Rowan House
  • Teaching Learning Centre
  • Stephenson College


You can check to see if a teaching or meeting space has hearing assistance and which technology is in the room, by searching here and selecting 'Hearing Assistance - Induction Loop' and 'Hearing Assistance - Listen IR' in the 'Equipment' search box.

Any queries or further information please contact the IT Service Desk via the Self Service Portal.