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Computing and Information Services

Audio Visual Facilities

Computing and Information Services (CIS) is responsible for providing audio visual equipment in centrally timetabled rooms throughout the University. The purpose of this equipment is to provide teaching staff with appropriate, good quality, reliable and easy to use facilities giving a modern teaching/learning environment which will help in the delivery of their particular subject matter.

Most centrally timetabled rooms at both Durham and Queen's benefit from permanently installed standard AV equipment however, should extra non-standard equipment be required then please contact IT Service Desk (Ext: 41515 or email, at least 24hrs in advance.

The IT Service Desk is the initial point of contact for ALL matters relating to audio visual equipment.

Advice and Training

Although the audio visual equipment has been installed with ease of use in mind, we realise that individual members of staff may require additional training concerning its use.

Individuals/groups can request individual/tailor made training by contacting the IT Service Desk (ext 41515 or email No matter how trivial your concerns about use of audio visual equipment may be, please contact us and we will do our best to resolve such problems/fears.

Room Etiquette

When using equipment in a centrally timetabled room, please

  • Do not place food or drink near the audio visual equipment.
  • Do not use permanent board markers or erasers on Whiteboards.
  • Do not tamper with any controls inside the audio visual cabinet as these are pre-set for optimum operation/performance.
  • Do not connect any device other than via designated connection cables/points.

Health & Safety

Although any computing equipment provided in centrally timetabled rooms conforms to Health & Safety standards, you should be aware of best practice. For more details about Health & Safety please refer to the Health and Safety Office web pages.

In particular:

  • You should not tamper with or alter any electrical equipment
  • You shold not look directly into the light source from a data projector