My Campus card
Your campus card is your University ID – you need it to borrow books from the library, access certain buildings and facilities and it also serves as proof that you are a student or member of staff at Durham University. It’s best to keep it handy wherever you are on campus.
Your campus card contains the following:
- Your photograph
- Your name
- Department or College name
- Employee status or student number
- Your CIS username
- Magnetic stripe for access control (getting into certain buildings and at certain times)
- Barcode for library facilities
- DSU information (where appropriate), and
- Useful telephone numbers and contact information.
It also serves as proof of your University ID and can be used for discounted travel with Arriva and student discounts in many shops and restaurants in Durham.
You must have your Campus Card to access the Bill Bryson and Queen's Campus libraries. They operate a 'no card, no access' policy, so make sure you have it with you. As your Campus Card is your University ID, you must not let anyone else use your card to access the Library or any other services. This protects you from any misuse being attributed to you, ensures that the library is a safe and secure place to work and that you are accounted for in the event the libraries need to be evacuated (e.g. fire alarm). CIS support's the library's activity to uphold this. To see the Library's policy, take a look at https://www.dur.ac.uk/library/about/policies/campuscard/
I’ve lost my campus card – what do I do?
Should you lose your campus card at any point during your time here, you can buy a replacement for £10. If your card needs replacing due to normal wear and tear, or has passed its expiry date, then we may be able to replace it for free - you will need to hand in your expired or damaged card. Replacements for stolen campus cards are free if you provide a crime number (you will need to report it to the police).
If you do lose you card, you should let us know as soon as possible – we will deactivate it immediately, making sure that no-one can pretend to be you and use it for nefarious means! Once a card has been deactivated, it cannot be reset and so you will need to purchase a new one from the IT Service Desk even if you find it – so it's best to take care of your card.