We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Durham University

Computing and Information Services

Self-Service Password Reset


If you need to change your password – perhaps you’ve forgotten it or want to change it to something more memorable – you can use the Self-Service Password Reset tool.

Before you can reset a forgotten password you'll need to setup Self-Service Password Reset, we strongly advise you do this as soon as you get access to your account, that way you can reset your password 24/7 365 days a year without the need to contact our Service Desk team.

​​​​​​​Easily reset your password if:

  • you’ve forgotten it
  • you want to make it more memorable
  • it’s been compromised

​​​​​​​How do I get access?

​​​​To register for the Self-Service Password Reset tool:

If you forget your password in the future, you can then choose the Forgotten my password option from the Office 365 sign-in page, or visit the Microsoft Password Reset page.

Guidance on use