If there is a book on your record that you don't think you've borrowed, it could be for several reasons; when you finished using one of our borrowing machines, your record could have been left open and someone else could have borrowed books on your account, for example. Alternatively, if you had that book previously but gave it back to us, it could have been returned incorrectly.
In this situation, contact us in person, either face to face at the Library service desk, or telephone the Library so that we can take a look at your record and investigate this. Our contact details can be found at:
http://www.dur.ac.uk/library/contacts/