Book a have not borrowed is on my list

Any questions you have about using Durham University Library including borrowing, locations and electronic resources

Book a have not borrowed is on my list

Postby gntk47 » 21 Apr 2011, 17:25

Hello,

I have been looking through my list with borrowed books now and I saw a book, which I don't know about. I checked the history and it is borrowed few weeks ago. What shall I do? How is this possible?
gntk47
 
Posts: 1
Joined: 21 Apr 2011, 17:22

Re: Book a have not borrowed is on my list

Postby d67a9y » 18 May 2011, 09:18

If there is a book on your record that you don't think you've borrowed, it could be for several reasons; when you finished using one of our borrowing machines, your record could have been left open and someone else could have borrowed books on your account, for example. Alternatively, if you had that book previously but gave it back to us, it could have been returned incorrectly.

In this situation, contact us in person, either face to face at the Library service desk, or telephone the Library so that we can take a look at your record and investigate this. Our contact details can be found at: http://www.dur.ac.uk/library/contacts/
d67a9y
 
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Joined: 11 Aug 2009, 15:15


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