How do I pay for document delivery/copy service requests?

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Charges for requests will only appear on your Library account after the request has been fulfilled. As with fines added to your account, you can pay for your requests by cash or cheque at the Enquiries or Service desk, post a cheque to the Library, or if the charges on your Library account total £5.00 or over, you can pay online by logging on to the 'View your record and renew loans' webpage.

It is also important to remember that both fines and request charges are combined within the Library charges system; for example, if you have £2.50 outstanding from a document delivery item and £3.00 in fines accrued from overdue loans, owing a total of £5.50, you will be unable to take out or renew any items until this balance is less than £5.00.

For more information:

http://www.dur.ac.uk/library/using/borr ... s/charges/

https://library.dur.ac.uk/illg

http://www.dur.ac.uk/library/distance/copyservice/

http://www.dur.ac.uk/library/using/borrowing/loans/