Thanks for letting us know about people eating and talking in the PC rooms. We have posters up reminding people to study silently and that food and drink is not allowed in any of the PC rooms. Throughout the night our security staff should also be regularly patrolling the building and asking people who behave inappropriately to leave, however as they are not there all the time and may miss some incidents.
The best way to tackle this is if we know when and where it is happening, so if you have a similar experience in future please report it again, and encourage anyone else to tell us. Based on this information we can take further action if required. If people don't want to post a message on the forum they can also email email@example.com
(or if they are in Queen's it's firstname.lastname@example.org
The current Library 24/7 opening is a trial, and although the usage statistics and the cost of providing the service will inform future decisions on extended opening hours, the way that the building is used will also have an impact. If students and staff find 24/7 opening useful then they need to use the service in a responsible way that is respectful to those who study around them, as well as the building environment and equipment (e.g. not eating or drinking in areas with PCs).