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SunGard European User Group 2011

Day 3 Agenda

7.30am - Breakfast

Breakfast will be served at Collingwood College.


9.00am - Parallel Sessions

DUGAMS - A System for Managing Undergraduate Admissions and Facilitating Communications with Undergraduates

Alf Wickens, Systems Analyst, Durham University

DUGAMS is a bespoke development for the University of Durham that was created to assist in the management and processing of undergraduate admissions within the University. In addition, it facilitates communications with applicants by enabling the automatic generation of letters and emails in response to data input by the University staff. The system also incorporates statistical reporting functionality, that enables a detailed analysis of decisions pending and offers made to date to ensure that offer quotas are not exceeded. The audit facilities within the system also enable the efficiency of processing within departments and colleges to be monitored.

Study Paths Update

Ed Hauser, SunGard HE

Come see the latest on the three phased Study Paths releases – 8.3, 8.4 and 8.5. An overview of the 2011 Banner Student and accounts receivable roadmap will also be presented. Time for Q/A.

The Information Imperative

Karin Steinbrenner

IT departments must ensure that University information assets are effectively managed, that available information is relevant and correct and readily accessible to the right audience at the right time, any place on any device. The presentation discusses two distinct strategies on how to build an information and reporting infrastructure and suggests an organizational model for its support


10.00am - Parallel Sessions

Backend Data: Why not bring it into the web world?

David Miller, COO, TERMINALFOUR

Are you getting the most value from your backend data? Could you be getting more? This talk will focus on how to ‘set your data free’. It’ll highlight how integrating SunGard’s systems with a Web Content Management (WCM) system will enable universities to multipurpose and reuse valuable content in a controlled and powerful way. It’ll cover how content stored in backend systems can be used to create powerful recruitment tools by enabling prospective students to draw upon the information to create personalised, relevant and targeted course content. Learn how prospectus building and personalised dash boards can give a university the edge – all by using information already at your disposal

Student Loans Company Change of Circumstances

Rick Burne and Caroll Ebbrell, SunGard HE

During the summer and autumn of 2010 the European Solution Centre worked closely with Middlesex University and the University of Leeds to enhance the Banner SLC product to allow for the bulk upload of Change of Circumstance transactions.  In this session I will describe the development processes and its outcome.  I will summarise the new functionality that was delivered.  We discuss what lessons we learned and there will be a chance for any client to comment on their involvement in the development or implementation of the software.

Getting Involved: Commons and Community Source

Rob Sparks, SunGard HE

Learn about how you can get involved with SunGard Higher Education’s Commons and Community Source initiatives and communicate, collaborate and create with an extensive global higher education community.


10.45am - Refreshments

Tea and coffee will be served on the top floor of the Calman Learning Centre.


11.15am - Parallel Sessions

Infinity Process Platform: A Business Process Engine Supporting Higher Education Practices

Proposed by Richard Forrest, SunGard HE

One of the primary challenges for today’s higher education institutions is managing the disparate array of information technology systems spanning technology platforms, databases, programming languages and application servers, and the vast array of interactive and non-interactive business processes. SunGard Higher Education understands this challenge and has implemented strategic initiatives across its portfolio to help elevate some of that pressure and help the community maximise their resources, reduce implementation costs and increases return on investment by adhering to proven standards in the J2EE, XML and BPM arenas. Part of that strategy involves the Infinity Process Platform, which simplifies the creation and management of enterprise and business process solutions. The Infinity Process Platform is a unified platform for transforming existing operations into consistently managed enterprise processes through automation, integration, monitoring and real-time reporting. With out-of-the box functionality for process modelling, execution, analysis and integration, Infinity Process Platform is an industry leader in scalable, standards-based Business Process Management (BPM) solutions. During this presentation we aim to explain the fundamentals behind the Infinity Process Platform and show you examples of how this tool can be applied in the world of Higher Education. We will review how IPP can elevate the complexities of systems integration and improve human to system business processes using a real time Program Approvals example.

Graduation Management at Leeds

Chris Jowett, Banner Systems Consultant, University of Leeds

The University of Leeds presents every graduand with their certificate and transcript at their ceremony. A small team are involved in the preparation, printing and organisation of this important event and while the events do run smoothly improvements are always sought. The Graduation Management module was purchased to improve communication with the graduand, to confirm attendance and order tickets - this will result in improved attendance and starting times of ceremonies. This presentation will cover: the organisation of ceremonies prior to the implementation of Graduation Management; details on the implementation of the module; and results for December 2010 ceremonies at the University of Leeds.

Flexibility – Easy to demand but hard to deliver? (Birds of a Feather)

Dave Mutti, Greenwich University

Duncan Reeder, Greenwich University

Claire Eustance, Greenwich University

‘Flexibility’ has long been a buzz word in HE, and in these challenging times, building flexibility in to the curriculum has now been placed high on the agenda. A JISC funded project at the University of Greenwich has been focusing on how Banner can help to deliver greater flexibility in curriculum design and delivery. This “Birds of a Feather” session is aimed at users, administrators and managers of Banner, who are interested in building more flexibility into Banner systems and functions and at the same time are being driven to do more with less. Come along and take part in a workshop where representatives from Greenwich University will share some initial findings from their investigations and analysis and invite comment and feedback from other Banner institutions across the European user group, which can be taken by back to your own institution. Concept diagrams will be shared ahead of this session to assist discussion in the workshop.


12.15pm - Closing Session


1.00pm - Lunch

Lunch will be served on the top floor of the Calman Learning Centre.