Staff Members

Professor Jan Illing

(email at j.c.illing@durham.ac.uk)

Biography

Jan Illing is Co-Director of the Medical Education Research Group at Durham University. She moved with her research team from the Northern Deanery to Durham in 2010. She has a background in psychology and completed an MPhil in social work in 1987 and a PhD on social factors and clinical depression in women at Newcastle University in 1996. In 1998, she moved into the field of medical education, and in 2000 was awarded a research fellowship from the Association for the Study of Medical Education (ASME).

Jan has worked extensively in the field of medical education and has worked, in formally contracted arrangements, with the General Medical Council (GMC), the Health Professions Council, The National Clinical Assessment Service, The Royal College of General Practice, The Medical Schools Council, the National Institute for Health Research and The Department of Health, as well as organisations within the North East of England, such as the Northern Deanery and the Strategic Health Authority.

Jan's recent research has focused on transitions: medical graduates' preparedness to start practice and the transition of overseas doctors into the UK workplace. Jan and her team have undertaken a range of studies that have influenced national and local policy including the new edition of the GMC's Tomorrow's Doctors.

Other research themes include: professionalism, revalidation and workplace bullying in the NHS.

Jan is a member of ASME's Educational Research Group, a member of the National Clinical Assessment Service (NCAS) evaluation and research forum, a member of the GMC's equality and diversity research forum and an Academic Reviewer for the Economic and Social Research Council (ESRC). Until 2008 she was also vice-chair of the Newcastle and North Tyneside Research Ethics Committee where she served for six years, and until 2009 was a member of the Executive Committee for ASME where she served two three year terms. Jan is currently acting as an independent assessor for Medical Education Research at the Karolinska Institute in Stockholm, Sweden, and has been commissioned, together with Prof McLachlan and Prof Mason, to act as academic advisor to the Department of Health's Revalidation Support Team.

Indicators of Esteem

• 2012: Inaugural Lecture: Durham University. Queens Campus, Stockton, England: 'The training of doctors: concerns, challenges and developments'
• 2012: Invited speaker: ASME Conference, ASME Scientific Meeting. Cambridge, England.: 'Introduction to research perspectives'
• 2012: Invited speaker: CME, Annual Education Conference, Queens University. Belfast, Northern Ireland.: 'Are medical graduates prepared to begin practice?'
• 2010: Invited keynote speaker: Values Based Practice Conference (June 2010), Warwick University. Warwick, England.: 'Values based research in medical education?'
• 2010: Invited speaker: ASME conference on International Medical Graduates. London, England.: 'What helps or hinders overseas doctors to make a successful transition to the UK workplace?'
• 2009: Invited speaker: GMC Research Dissemination Meeting. London, England.: 'Emerging findings from Experiences of UK, EU and non-EU medical graduates making the transition to the UK workplace'
• 2009: Invited speaker: British Pharmacological Society Winter Symposium: Delivering safe prescribing in the NHS. The Queen Elizabeth II Conference Centre, London, England.: 'Are young doctors ready for the task?'
• 2009: Invited speaker: GMC Equality and Diversity Research Forum. London, England.: 'The experiences of UK, European and non-European medical graduates making the transition to the UK workplace'
• 2008: Invited speaker: GMC Equality & Diversity Research Forum. London, England.: 'The experiences of UK, European and non-European medical graduates making the transition to the UK workplace'
• Invited speaker: Norway Conference:

Selected Publications

Books: sections

• Illing, J (2012). Theoretical perspectives in medical education research. In The Oxford Textbook of Medical Education. Walsh, K Oxford University Press.
• Illing, JC (2010). Thinking about research:frameworks, ethics, & scholarship in Understanding. In Medical Education. Swanwick, T Oxford: Wiley-Blackwell.

Conference papers

• Illing, J, Morrow, G, Gruppen, L, Spencer, J & Ball, S (2012), Does completion of a self assessment questionnaire on confidence in managing certain medical problems drive learning in the problems identified as the weakest?, Ottawa conference. Kuala Lumpur, Malaysia.
• Illing, J, Kergon, C, Morrow, G & Burford, B (2010), Factors that could help or hinder overseas doctors making a successful transition to the UK workplace (oral presentation), Ottawa conference 2010. Miami, USA..
• Illing, J, Kergon, C, Morrow, G & Burford, B (2010), Overseas doctors working in the NHS: problems and potential solutions (oral presentation), AMEE conference. Glasgow, Scotland.
• Kergon, C, Morrow, G, Illing, J & et al (2010), Preparedness for Prescribing. A study involving three different UK medical schools (oral presentation), 14th Ottawa International Conference on Clinical Competence. Miami, USA.
• Illing, J, Morrow, G, Kergon, C, Burford, B, Davies, C, Baldauf, b, Morrison, M, Allen, M, Spencer, J, Peile, E & Johnson, N (2009), Are medical graduates prepared to begin practice? A comparison of three diverse UK medical schools (oral presentation), AMEE. Malaga, Spain.
• Illing, J, Morrow, G, Kergon, C, Burford, B, Davies, C, Baldauf, B, Morrison, M, Allen, M, Spencer, J, Peile, E & Johnson, N (2009), Do medical graduates need more on-the-job experience? A prospective qualitative study comparing three diverse UK medical schools (oral presentation), ASME (July 2009). Edinburgh, Scotland.
• Kergon, C, Illing, J, Morrow, G & Burford, B (2009), Making the transition to the UK workplace: A qualitative study with overseas doctors (poster presentation), AMEE, August 2009. Malaga, Spain.
• Kergon, C, Morrow, G, Illing, J & et al (2009), Medical Graduates' Preparedness for Prescribing. A study involving three different UK medical schools (oral presentation), ASME Annual Scientific Meeting July 2009. Edinburgh, Scotland.
• Illing, J, Morrow, G, Kergon, C, Burford, B & (et al) (2008), 'How prepared are Medical Graduates to start Work? A Qualitative Study:' an interim report (oral presentation), 13th International Conference on Clinical Competence Ozzawa. Melbourne, Australia.
• Illing, J, Kergon, C, Morrow, G & Burford, B (2008), The experiences of UK, European and non-European medical graduates making the transition to the UK workplace, ASME conference. Leicester, England.
• Kergon, C, Illing, J, van Zwanenberg T & Smith, M (2007), Learning to lead and manage change in GP practices (oral presentation), ASME Annual Scientific Meeting, Keele University. Keele, UK.
• Illing, J, Burford, B, Bagnall, G, Hesketh, A, Spencer, J, Colthart, I, Wakeling, J, Kergon, C, Morrow, G & van Zwanenberg, T (2007), Perceptions on the Foundation Programme: a survey of foundation year trainees (F1s) and their educational supervisors (oral presentation), AMEE. Trondheim, Norway.
• Kergon, C, Orr, G, Smith, M, Illing, J, Burford, B & Morrow, G (2007), The effect of a key skills in primary dental care CD-ROM package on completion of practice portfolios (poster presentation), ASME Annual Scientific Meeting, Keele University. Keele, UK.
• Illing, J, Evans, A, Haig, A, Colthart, I, Bagnall, G, Allbutt, H & McKinstry, B (2007), The effectiveness of self-assessment on the identification of learner needs, learner activity and impact on clinical practice: BEME systematic review final report (oral presentation), ASME ASM. Keele, England.
• Illing, J, Hrisos, S, Burford, B & van Zwanenberg, T (2006), Early experience of learning portfolio use (oral presentation), AMEE. Genoa, Italy..
• Illing, J, Hrisos, S, Burford, B, van Zwanenberg, T, Bregazzi, R & Livingston, M (2006), Experience of using a learning portfolio in North East England (oral presentation), Ottawa Conference on Clinical Excellence. New York, USA..
• McKinstry, B, Illing, J, Bagnall, G, Colthart, I, Haig, A, Allbutt, H, Evans, A & Adams, R (2006), Self Assessment: A systematic review of the evidence (oral presentation), Ottawa Conference on Clinical Excellence. New York, USA..
• McKinstry, B, Illing, J, Bagnall, G, Colthart, I, Haig, A, Allbutt, H, Evans, A & Adams, R (2006), Self Assessment: A systematic review of the evidence since 1990 (oral presentation), ASME Annual Scientific Meeting. Aberdeen, Scotland.

Journal papers: academic

• Burford B, Morrow G, Morrison J, Baldauf B, Spencer J, Johnson N, Rothwell C, Peile E, Davies C, Allen M & Illing J (Accepted). Newly qualified doctors’ perceptions of informal learning from nurses. Journal of Interprofessional Care
• Illing, J, Morrow, G, Rothwell, CR, Burford, BC, Baldauf, BK, Davies, CL, Peile, EB, Spencer, JA, Johnson, N, Allen, M & Morrison, J (2013). Perceptions of UK medical graduates' preparedness for practice: A multi-centre qualitative study reflecting the importance of learning on the job. BMC Medical Education 13(34).
• Rothwell, C, Morrow, G, Burford, B & Illing, J (2013). Ways in which healthcare organisations can support overseas-qualified doctors in the UK. International Journal of Medical Education 4: 75-82.
• Morrow, G, Burford, B, Redfern, N, Briel, R & Illing, J (2012). Does specialty training prepare doctors for senior roles? A questionnaire study of new UK consultants. Postgraduate Medical Journal 88(1044): 558-565.
• Rothwell, C, Burford, B, Morrison, J, Morrow, G, Allen, M, Davies, C, Baldauf, B, Spencer, J, Johnson, N, Peile, E & Illing, J. (2012). Junior Doctors prescribing: enhancing their learning in practice. British Journal of Clinical Pharmacology 73(2): 194-202.
• Morrow, G, Johnson, N, Burford, B, Rothwell, C, Spencer, J, Peile, E, Davies, C, Allen, M, Baldauf, B, Morrison, J & Illing, J (2012). Preparedness for practice: The perceptions of medical graduates and clinical teams. Medical Teacher 34(2): 123-135.
• Burford, B, Greco, M, Bedi, A, Kergon, C, Morrow, G, Livingston, M & Illing, J. (2011). Does questionnaire-based patient feedback reflect the important qualities of clinical consultations? Context, benefits & risks. Patient Education & Counselling 84(2): e28-e36.
• Morrow, G., Burford, B., Kergon, C. & Illing, J. (2010). Addressing performance concerns. British Journal of Health Care Management 16(9): 436-442.
• Morrow, G, Illing, J, Refern, N, Briel, R, Burford, B & Kergon, C. (2009). Are specialist registrars fully prepared for the role of consultant?. The Clinical Teacher 6(2): 87-90.
• Burford, B, Hesketh, A, Wakeling, J, Bagnall, G, Colthart, I, Illing, J, Kergon, C, Morrow, G, Spencer, J & van Zwanenberg, T. (2009). Asking the right questions and getting meaningful responses: 12 tips on developing and administering a questionnaire survey for healthcare professionals. Medical Teacher 31(3): 207-211.
• Burford, B, Greco, M, Bedi, A, Morrow, G, Illing, J, Livingston, M & Kergon, C. (2009). Collecting patient feedback in different clinical settings: problems and solutions. The Clinical Teacher 6(4): 259-264.
• Hrisos, S, Illing, J & Burford, B. (2008). Portfolio learning for foundation doctors: early feedback on its use in the clinical workplace. Medical Education 42(2): 214-223.
• Colthart, I, Bagnall, G, Evans, A, Allbutt, H, Haig, A, Illing, JC & McKinstry, B (2008). The effectiveness of self-assessment on the identification of learner needs, learner activity, and impact on clinical practice: BEME Guide no. 10. Medical Teacher 30(2): 124-145.
• Adams, R, Illing, J, Jelley, D & van Zwanenberg T (2006). The critical factors in internal and external GP appraisal. Education for primary care 17: 607-616.
• Adams, R, Jelley, D, Illing, J, van Zwanenberg, T & Walker, C (2004). Will GP appraisal undermine practice professional development plans. Clinician in Management 12: 187-190.
• Illing, J, van Zwanenberg, T, Cunningham, WF, Taylor, G, O'Halloran, C & Prescott, R (2003). Pre-registration house officers in general practice: review of evidence. BMJ 326(7397): 1019.
• Smith, F, Rickenback, M, Pitts, J & Illing, J (2003). Unfinished Business: an opportunity for general practice (Editorial). Editorial for Primary Care 14: 15-17.
• Dodd, M, Rutt, GR & Illing, J (2002). A system of appraisal and development for trainers on the Northumbria Vocational Training Scheme. Education for General Practice
• Illing, J, Taylor, G & O'Halloran, C (2002). Can a postgraduate course for general practitioners deliver perceived benefits for learners, patients and the NHS?: a qualitative study. Medical Teacher (24): 68.
• Taylor, G, Stewart, J, Illing, J, O'Halloran, C & van Zwanenberg, T (2000). Development of clinical governance in primary care. Education for General Practice 11: 208.
• Taylor, GB, Illing, J, Stewart, J & O'Halloran, C (2000). The development of clinical governance leads. An educational initiative - applying theory to practice. Journal of Clinical Governance 8: 33-37.
• Illing, JC, Taylor, G & van Zwanenberg, T (1999). A qualitative study of pre-registration house officers in general practice. Medical Education 33(12): 894-900.
• Kay, DWK, Dewey, ME, McKeith, IG, O'Cuill, M, McCracken, C, Fairbairn, AF, Harrison, R, Illing, JC & Hrisos, S (1998). Do experienced diagnosticians agree about the diagnosis of demnetia from survey data? The effects of informants' reports and interviewers' vignettes. International Journal of Geriatric Psychiatry 13(12): 852-862.
• Parker, CJ, Morgan, K, Arie, T, Bond, J, Brayne, C, Copeland, J, Day, N, Devakumar, M, Esiri, M, Gill, C, Goddard, O, Gregson, B, Grimley Evans, J, Huppert, FA, Illing, J, Johnson, AL, Kay, DW, McCracken, C, McGee, MA, McKeith, I, Mathewson, D, Morris, J, Nickson, J, Paykel, ES, Slegg, GP & Walker, N (1997). Physical illness and disability among elderly people in England and Wales: The Medical Research Council cognitive function and ageing study. Journal of Epidemiology & Community Health 51(5): 494.
• Illing, J, Martin, SC, Ferrier, N & Drinkwater, C (1994). Improving the service: a survey of general practitioners' views on mental health services in Newcastle upon Tyne. The Clinician in Management 3: 1, 9-11.

Presentation

• Illing, J (Published), Are medical graduates prepared to begin practice? (Invitation to speak), CME, Annual Education Conference (Oct, 2012). Queen's University, Belfast.
• Illing J (Published), Are young doctors ready for the task? (invited presentation), British Pharmacological Society (BPS) Winter Symposium: delivering safe prescribing in the NHS (December 2009). The Queen Elizabeth II Conference Centre, London, England.
• Illing, J (Published), Emerging findings from Experiences of UK, EU and non-EU medical graduates making the transition to the UK workplace (invited presentation), GMC Reserach Dissemination Meeting, May 2009. London, England.
• Illing, j (Published), Introduction to research perspectives (invited presentation), ASME Conference, ASME Scientific Meeting. Cambridge, England.
• Illing, J (Published), The experiences of UK, European and non-European medical graduates making the transition to the UK workplace (invited speaker), GMC Equality and Diversity Research Forum (June 2009). London, England.
• Illing, J (Published), The training of doctors: concerns, challenges and developments, Inaugural Lecture. Durham University, Durham, England.
• Illing, J (Published), Values based research in medical education? (invited keynote speaker), Values Based Practice Conference (June 2010). Warwick University, England.
• Illing, J (Published), What helps or hinders overseas doctors to make a successful transition to the UK workplace? (invited presentation), ASME conference on International Medical Graduates, RIBA (February 2010). London, England.
• *Illing, J (et al) (2010), Are medical graduates prepared for the workplace?, St Georges Paediatric Conference (May 2010). London, England.
• Illing, J (2009), How prepared are medical graduates? (Plenary), GMC conference: Tomorrow's Doctors 2009 a consultative conference, Royal College of Physicians (March 2009). London, England.
• Illing, J , Morrow, G, Kergon, C & Burford, B (2008), Are Medical Graduates Prepared for Practice (Plenary), ASME day Conference, Royal College of Pathologists (December 2008). London, England.
• *Illing, J (et al) (2008), The experiences of medical graduates making the transition to the UK workplace (Plenary), ASME conference. Onwards and upwards - how junior doctors learn to cope when changing environments and responsibilities (October 2008). London, England.
• *Illing, J (et al) (2008), The experiences of UK, European and non-European medical graduates making the transition to the UK workplace (invited speaker), GMC Equality and Diversity Research Forum (September 2008). London, England.
• Illing, J (2008), The role of medical schools in professionalism: presentation on ESRC study on overseas doctors (Plenary), 8th IAMRA conference (October 2008). Capetown, South Africa..

Reports: official

• Illing, J, Carter, M, Thompson, NJ, Crampton, PES, Morrow, GM, Howse, JH, Cooke, A & Burford, BC (2013). Evidence Synthesis on the occurrence, causes, consequences, prevention and management of bullying and harassing behaviours to inform decision-making in the NHS. HMSO.
• Morrow, G, Burford, B, Carter, M & Illing, J (2012). The impact of the Working Time Regulations on medical education and training: Final report on primary research. A Report for the General Medical Council.
• Morrow, G, Burford, B, Carter, M & Illing, J (2012). The impact of the Working Time Regulations on medical education and training: Literature review. Report for the General Medical Council.
• Carter, M., Thompson, N., Crampton, P., Burford, B., Morrow, G. & Illing, J. (2011). Bullying and negative behaviours at work: Prevalence and impact in North East NHS Trusts.
• Morrow G, Burford B, Rothwell C, Carter M, McLachlan J & Illing J. (2011). Professionalism in Healthcare Professionals: Final Report. London, Health Professions Council.
• Burford B, Morrow G, Rothwell C, Carter M, Illing J & McLachlan J. (2011). Progress report for Study 2 – Development of quantitative approaches to professionalism. Report to the Health Professions Council, April 2011.
• Jelley D, Morrow G, Kergon C, Burford B, Wright P & Illing J. (2010). Revalidation processes for sessional GPs: A feasibility study to pilot current proposals. Report to the Royal College of General Practitioners, April 2010. Durham, Durham University, School of Medicine and Health.
• Illing, J, Kergon, C, Morrow, G & Burford, B (2009). The experiences of UK, EU and non-EU medical graduates making the transition to the UK workplace. Final report to the Economic and Social Research Council.
• Morrow G, Kergon C, Burford B & Illing J. (2008). Evaluation of the National Clinical Assessment Service in Northern Ireland. Final report to NCAS, June 2008.
• Illing J, Burford B, Campbell M, Morrow G, Kergon C, Thompson N & Crampton P. (2008). Extending Professional Regulation: Models of regulation and their applicability to healthcare. Report for the Department of Health Extending Professional Regulation Working Group, December 2008. Department of Health, North East Education.
• Illing, J, Morrow, G, Kergon, C, Burford, B, Spencer, J, Peile, E, Davies, C, Baldauf, B, Allen, M, Johnson, N, Morrison, J, Donaldson, M, Whitelaw, M & Field, M (2008). How prepared are medical graduates to begin practice? A comparison of three diverse UK medical schools. Final report to GMC April 2008.
• Illing J, Morrow, G, Kergon C, Burford B, Spencer J, Peile E, Davies C, Baldauf B, Allen M, Johnson N, Morrison J, Donaldson M, Whitelaw M & Field M. (2008). How prepared are medical graduates to begin practice? Final summary and conclusions for the GMC Education Committee, September 2008.
• van Zwanenberg T, Bagnell G, Hesketh A, Illing J, Spencer J, Burford B, Colthart I, Kergon C, Morrow G & Wakeling J. (2006). Research on the Implementation of The New Doctor: Are we doing the right things? Report to the GMC, July 2006.
• Hrisos, S, Illing, J, van Zwanenberg, T, Livingston, M & Breggazi, R (2005). Northern Deanery Learning portfolio evaluation report. Final report to Postgraduate Institute for Medicine and Dentistry, Newcastle upon Tyne.
• Bagnell, G, Hesketh, A, Illing, J, Spencer, J & van Zwanenberg, T (2005). Scoping exercise to design a study to evaluate the effectiveness of 'the new doctor'. Final report to the General Medical Council.
• Adams, R, Illing, J, Jelley, D, Walker, D & van Zwanenberg, T (2005). The critical success factors in delivering GP appraisal a review of the first year in Northumberland and Tyne and Wear. Final report to Postgraduate Institute for Medicine and Dentistry.
• Thornham, J, Illing, J, van Zwanenberg, T & Taylor, G (2001). The North Tees revalidation progress report on the first pilot.
• Illing, J & Drinkwater, C (1999). Counselling in primary care: a report of an evaluation district-wide service. Department of Primary Health Care, University of Newcastle.

Workshop

• Illing, J, Rothwell, C & Morrow, G (2012), Overseas doctors working in the UK, how can they be supported?, Medical Education Conference, Tees Esk & Wear. Wynyard. Durham.
• Illing, J, Morrow, G & Rothwell, C (2010), Writing a Research Proposal, ASME Annual Researching Medical Education Conference. RIBA, London..

Show all publications

Research Groups

• Centre for Medical Education Research

Supervises

• Mr Paul Crampton