Document Delivery Service Charges

A small fee is charged for each request. The majority of departments pay some or all of the charge for DDS requests for staff and / or postgraduates. Click here to see if your department pays for your requests. If you are not included in the scheme the fee is added to your library record when the item is supplied and can be paid for with DDS vouchers (if available from your department), online payment or cash.

Items listed in Durham University Catalogue as 'missing' will be obtained free of charge, please make a note in the 'Reference found in' field of the request form to say 'Missing from stock'.

* per volume

Postage Charges

The Library makes a charge for the postage of retention articles to external addresses. 

Most library members have an internal address to which post can be delivered. For those who do not have regular access to an internal address, but can access the library easily, we have the option to keep the photocopy at the library you specify and send you an email collection notice. If you live away from Durham or Stockton (or do not have easy access to the Library or an internal address) then we can post retention photocopies to your external address. We make a charge of 50p towards post and packaging to a UK address.

Postage charges apply to retention photocopies only. The Library will not post books borrowed via DDS to library users.

Renewal Charges

Many books can be renewed free of charge, however renewals for books borrowed from the British Library cost £2.50 per volume. We can renew books as long as they are not required by other users or are very overdue. If you are uncertain whether a book is renewable, or whether there will be a charge for renewal, ask library staff for advice.