Library Surveys

The University Library has previously conducted a survey of customer satisfaction with its resources, services, and facilities over a period of years. That survey sought opinions on the importance of, and satisfaction with, 16 aspects of Library provision, and it was based on a questionnaire devised by SCONUL. Reports on findings from that survey are available below.

Survey reports

• 2008 Strategic survey report (last modified: 20 November 2008)
• 2007 User satisfaction survey report (last modified: 20 November 2008)
• 2006 User satisfaction survey report (last modified: 27 March 2007)
• 2005 User satisfaction survey report (last modified: 27 March 2007)