Immigration

After You've Applied

Once you have posted your application, you should normally receive a letter from UKBA confirming that they have received your application. This will be sent to the address you gave in your application, normally around 1-2 weeks after you applied, though it could take longer.

Giving your biometric details

Also shortly after you have applied, you will be sent another letter asking you (and any dependants) to give your biometric details (fingerprints and photograph).

The letter will advise you that you can make an appointment at a Public Enquiry (PEO) Office to do this and will explain how to book an appointment online. 

You may also be given the option to give your biometric details at the Post Office in Market Square, Durham. You will be told whether you have this option or not in the letter. Currently, this option only applies to single applicants. Those who have dependants applying at the same time my not be able to give their details at Post Offices and must book an appointment at a PEO.

Once you have given your biometric details, UKBA will then process your application, though this can take a number of weeks.

Checking the progress of your application

Currently, the UK Border Agency (UKBA) cannot give any update on the progress of applications less than 6 months old. You should be aware that your application may take some time to progress and UKBA will not guarantee that your application is processed quickly.

Receiving your New Visa

Once you have given your biometric details, the UKBA will process your application and if it is successful, your new visa will be delivered to the address you gave in your application. Your new visa will be in the form of a Biometric Residence Permit (BRP).  

Your passport and other supporting documents will be sent to you seperately, to the same address within a few days of receiving the BRP.

Problems with your application

If your application is 'rejected as invalid' or 'refused' for any reason, you should contact the Student Immigration & Financial Support Office and arrange speak to an Advisor as soon as possible for advice about what to do next.

Contact

Student Immigration & Financial Support Office
The Palatine Centre 
Stockton Road
Durham
DH1 3LE
UK
+44 (0)191 33 46069

Student Immigration & Financial Support Office

The Student Immigration and Financial Support Office (SIFSO) is based at the Palatine Centre, Durham City Campus and has dedicated teams providing students and staff with support in both areas of responsibility.