What is efficiency?
"Performing or functioning in the best possible manner with the least waste". (http://dictionary.ref.com/browse/efficient)
In the Durham HE environment, departments may be striving to reach this objective. This workshop is designed to help participants adapt a system approach to improve their working processes and maximise the use of all resources available to them.
By the end of this workshop, delegates will:
- Be able to identify the component parts of processes and optimise the various activities that occur
- Achieve an understanding of those activities that hinder rather than help a process
- Understand the variety of tools and techniques that will help to improve more efficient processes
- Gain insight into problem-solving techniques that measure inefficiencies and that can identify those priority areas for change
- Understanding the jargon used within these change models e.g. waste
- Co-operation in the workplace - working with case studies that illustrate benefits for improved efficiency which can be derived from collaborative working
- Identifying waste
- Practical application of efficiency enhancing techniques
- Measuring and evidencing gains in efficiencies
The workshop will be highly participative and practical, applying the theories via written case studies.
Who is the course suitable for?
All staff who have a responsibility for improving efficiency within their department.