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Computing and Information Services

Support

Your first contact for support should be to the IT Service Desk, which you can contact by following the link on the right of this page

Support for 'standalone' machines

CIS are able to provide a limited amount of support. We will be able to give advice and general information on basic queries ; such as connecting to your homedrive or configuring wireless access. Lnks to the specific pages below

Mac App Store

Apple uses the Mac App Store to enable users to purchase/download software direct to their Mac without obtaining install discs or running installations.
As the whole process is managed by Apple and purchase is done via a personal iTunes account, CIS can offer very limited support if a Mac App Store application becomes faulty as the installation media is not available.