Frequently Asked Questions
Software
- How can I access files on my J drive using FTP?
- How can I recover files from an unexpected application closure on an NPCS machine?
- How do I find a feature in Access 2007 I used to use in Access 2003?
- How do I find a feature in Excel 2007 I used to use in Excel 2003?
- How do I find a feature in Powerpoint 2007 I used to use in Powerpoint 2003?
- How do I find a feature in Word 2007 I used to use in Word 2003?
How can I access files on my J drive using FTP?
FTP is no longer supported, as it is insecure. See Connecting to your J drive for more information, as the procedure depends on your operating system.
How can I recover files from an unexpected application closure on an NPCS machine?
Microsoft Office applications have an Autorecover function that will allow recovery of files in the event of a problem that causes the application to close. When using a normal NPCS machine, Autorecover files can be found in J:/My Documents, on NPCSroam laptops these are found in D:/Laptop/My Documents. Rather than appearing as FileName.doc they will have a different extension and appear as ~FileName.asd . In order to use this file again you will need to rename the file by changing the extension from .asd to .doc (ie rename the file back to FileName.doc)
This method can only be used for recovery of files from an Office application closure. For recovery of files saved on your J drive see Using Snapshots to Recover Files.
How do I find a feature in Access 2007 I used to use in Access 2003?
Use the interactive guide that is available by clicking the link below.
How do I find a feature in Excel 2007 I used to use in Excel 2003?
Use the interactive guide that is available by clicking the link below:
How do I find a feature in Powerpoint 2007 I used to use in Powerpoint 2003?
Use the interactive guide that is available by clicking the link below.
How do I find a feature in Word 2007 I used to use in Word 2003?
Use the interactive guide that is available by clicking the link below.
